Sales & Service Advisor

Big Brand Tire & Service • Concord, CA

21d • $26 - $40

About The Position

Big Brand Tire & Service is seeking a Sales & Service Advisor to help deliver an exceptional customer experience in a results-focused, performance-driven team. The advisor greets guests, serves as the liaison between customers and technicians, explains mechanical findings and recommendations clearly, and sells tires, wheels, repairs, warranties, and other services. The role also includes visual inspections, documenting findings, maintaining showroom and inventory standards, and supporting smooth, efficient, and safe operations.

The company describes itself as a trusted tire and auto repair provider with more than 50 years of experience and hundreds of locations. It offers opportunities for career growth, including progression into Service Manager or management roles. Compensation includes an hourly rate plus commission, with overtime opportunities.

Requirements

• 1–3 years of experience in automotive service sales, retail automotive, or a strong customer-service and transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license.
• Ability to lift 70 lbs.
• Flexible availability, including weekends.
• Willingness to learn, grow, and lead.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customers and technicians, translating mechanical information into clear recommendations.
• Sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting customer relationships.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Benefits

• Competitive hourly rate plus commission and overtime opportunities.
• Paid vacation and holidays.
• Medical, dental, vision, life, and supplemental insurance.
• 401(k) with company match.
• Employee discounts.
• Referral bonuses.
• ASE reimbursement.
• Career growth opportunities, including progression into Service Manager or management roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed