Sales Representative

Mississippi Title Loans, Inc•Columbus, MS
•$13 - $14

About The Position

This is a customer-facing, performance-driven sales role focused on understanding customers’ needs and guiding them through financial solutions. The representative handles both inbound and outbound conversations, asks follow-up questions, and helps customers make decisions, including discussing money. The role calls for comfort with direct questions, customer hesitation or rejection, outbound calls, and conversations that may sometimes feel uncomfortable. The position offers structured training, ongoing coaching, and advancement opportunities. Success involves staying positive when customers hesitate or say no, continuing conversations with follow-up questions, applying feedback quickly, building confidence through practice, and performing consistently in a structured, goal-driven environment. The role requires 40 hours per week, including Saturdays; Sundays are off.

Requirements

  • High school diploma or equivalent.
  • Must be able to work 40 hours per week, including Saturdays.
  • Satisfactory completion of pre-employment screenings.
  • Reliable personal transportation and a valid driver’s license.
  • Comfort speaking with customers over the phone and in person.
  • Strong communication skills.
  • Ability to learn quickly and adapt.

Nice To Haves

  • Customer service, sales, or collections experience.
  • Fluency in English and Spanish.

Responsibilities

  • Work directly with customers to understand their needs and guide them through financial solutions.
  • Handle inbound and outbound conversations, including making outbound calls.
  • Ask direct and follow-up questions to help customers make decisions, including in financial conversations.
  • Respond constructively to customer hesitation and rejection, and stay engaged in challenging conversations.
  • Take feedback and coaching and apply it promptly.
  • Perform consistently in a structured, goal-driven environment.

Benefits

  • Majority company-paid health, dental, and vision coverage.
  • 401(k) program.
  • Company-paid life and disability insurance.
  • Two weeks of paid vacation, six paid holidays, two PTO days, and five sick days.
  • Monthly bonus potential.
  • Competitive compensation with bonus potential.
  • Structured training and ongoing coaching.
  • Fast-track advancement opportunities.
  • Team environment focused on employee success.
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