Sales Representative

Sleep Number • Morgantown, WV

8d • $47,000 - $58,000 • Onsite

About The Position

Sleep Number is hiring a Sales Representative to help customers find personalized sleep solutions. This customer-facing retail role contributes to the company’s purpose of improving lives by personalizing sleep. Representatives learn customers’ sleep needs, recommend suitable products, explain benefits and promotions, and deliver personalized experiences that support customer satisfaction and sales results. The role also involves outbound relationship-building, maintaining a polished showroom, and participating in sales training and coaching.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• Goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.
• Energetic and proactive approach in a customer-focused environment.
• Willingness to welcome feedback and coaching as a collaborative team player.
• Tech-savvy early adopter.

Responsibilities

• Discover customers’ sleep needs and match them with appropriate Sleep Number products.
• Explain product benefits and current promotions clearly while providing personalized customer experiences.
• Work to drive customer satisfaction and exceed sales goals.
• Proactively nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Work with the team to maintain a polished showroom and deliver an exceptional store experience.
• Participate in sales practice training and coaching.

Benefits

• Base rate of $16 per hour, uncapped commission, and bonus potential; the commission structure is non-draw.
• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture.
• Access to Sleep Number’s bed benefit.
• Eligible team members may receive medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional wellbeing resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED