Sales Representative
About The Position
This is a customer-facing, performance-driven sales role focused on understanding customers’ needs and guiding them through financial solutions. The Sales Representative handles inbound and outbound conversations, asks follow-up questions, addresses hesitation or rejection, and helps customers make decisions, including through conversations about money. The role involves making outbound calls and staying engaged in conversations that may sometimes feel uncomfortable. The position offers structured training and ongoing coaching in a team environment. Success requires staying positive when customers hesitate or decline, applying feedback promptly, building confidence through practice, and performing consistently in a structured, goal-driven environment. Fast-track advancement opportunities are offered. The role is a 40-hour work week, Monday through Saturday, with branch hours Monday through Friday from 10 a.m. to 6 p.m. and Saturday from 9 a.m. to 1 p.m.; Sundays are off. Compensation is $13.35–$14.29 per hour, with monthly bonus potential.
Requirements
- High school diploma or equivalent.
- Ability to work 40 hours per week, including Saturdays.
- Satisfactory completion of pre-employment screenings.
- Reliable personal transportation and a valid driver’s license.
- Comfort speaking with customers over the phone and in person.
- Strong communication skills.
- Ability to learn quickly and adapt.
- Comfort asking direct questions, handling hesitation or rejection, and making outbound calls.
Nice To Haves
- Customer service, sales, or collections experience.
- Fluency in English and Spanish.
Responsibilities
- Work directly with customers to understand their needs and guide them through financial solutions.
- Handle inbound and outbound customer conversations, including making outbound calls.
- Ask direct and follow-up questions to help customers make decisions, including in financial conversations.
- Address customer hesitation and rejection while keeping conversations engaged.
- Apply feedback and coaching to improve performance.
- Perform consistently in a structured, goal-driven environment.
Benefits
- Majority company-paid health, dental, and vision coverage.
- 401(k) program.
- Company-paid life and disability insurance.
- Two weeks of paid vacation.
- Six paid holidays.
- Two PTO days and five sick days.
- Monthly bonus potential.
- Structured training and ongoing coaching.
- Fast-track advancement opportunities.
- Team environment focused on employee success.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
