Sales Representative

Mississippi Title Loans • Laurel, MS

8d

About The Position

This is a customer-facing, performance-driven role focused on understanding customers’ needs and guiding them through financial solutions. The Sales Representative handles inbound and outbound conversations, asks follow-up questions, addresses hesitation and rejection, and helps customers make decisions, including decisions involving money. The role suits someone who is comfortable making outbound calls, asking direct questions, and staying engaged in conversations that may feel uncomfortable.

The company provides structured training and ongoing coaching, with opportunities for advancement. Success involves staying positive when customers hesitate or say no, continuing conversations with follow-up questions, applying feedback quickly, and performing consistently in a structured, goal-driven environment. The position has a 40-hour work week, including Saturdays. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m.; Sundays are off.

Requirements

• High school diploma or equivalent.
• Able to work 40 hours per week, including Saturdays.
• Satisfactory completion of pre-employment screenings.
• Reliable personal transportation and a valid driver’s license.
• Comfortable asking direct questions, handling hesitation or rejection, and having conversations about money.
• Able to stay motivated and engaged in a structured, goal-driven environment.

Nice To Haves

• Customer service, sales, or collections experience.
• Comfortable speaking with customers over the phone and in person.
• Strong communication skills.
• Ability to learn quickly and adapt.
• Fluency in English and Spanish.

Responsibilities

• Work directly with customers to understand their needs and guide them through financial solutions.
• Handle inbound and outbound customer conversations, including making outbound calls.
• Ask direct and follow-up questions to help customers make decisions, including financial decisions.
• Address customer hesitation and continue conversations when customers are uncertain or say no.
• Apply feedback and coaching to improve performance.

Benefits

• Majority company-paid health, dental, and vision insurance.
• 401(k) program.
• Company-paid life and disability insurance.
• Two weeks of paid vacation, six paid holidays, two PTO days, and five sick days.
• Monthly bonus potential.
• Structured training and ongoing coaching.
• Fast-track advancement opportunities.
• Team environment focused on employee success.
• Every Sunday off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED