Sales Representative-Río Piedras

Fideicomiso de Conservacion•San Juan, PR
•Onsite

About The Position

Para la Naturaleza, a nonprofit environmental organization based in Puerto Rico, is seeking a Sales Representative for its Vivero de Río Piedras location. This is one full-time regular job opportunity. The role provides customer service concerning orders, reservations, and operations for the physical and digital store, using phone, email, chat, text messages, social media, and in-person interactions. The Sales Representative assists customers visiting the store; processes orders; checks the retail and online sales systems daily for new orders and handles them promptly; packs and ships orders; replenishes shipping supplies and physical store materials; handles returns; manages inventory; participates in meetings; and performs administrative tasks, including preparing reports. The role requires flexibility to work extended hours, weekends, and holidays, and to travel within or outside Puerto Rico. Only complete online applications submitted through the application link in the posting will be considered. Applicants needing assistance may contact [email protected]. Para la Naturaleza is an equal opportunity employer.

Requirements

  • Bachelor’s degree from an accredited university.
  • 1–2 years of experience in a similar position and/or in functions related to customer service, inventory, sales, and cash management.
  • Knowledge of Internet, Windows, Mac OS, MS Office (Word, Excel, and PowerPoint), Outlook, CRM, and POS.
  • Excellent interpersonal skills.
  • Strong written and verbal communication skills in English and Spanish.
  • Teamwork-oriented.
  • Availability and flexibility to work extended hours, weekends, and holidays, and to travel within or outside Puerto Rico.
  • Puerto Rico driver’s license.

Responsibilities

  • Provide customer service by phone, email, chat, text message, social media, and in person regarding orders, reservations, and physical and digital store operations.
  • Assist customers visiting the physical store.
  • Process orders.
  • Check the retail and online sales systems daily for new orders and process them promptly.
  • Pack and ship orders.
  • Restock shipping supplies and physical store materials.
  • Handle returns.
  • Manage inventory.
  • Participate in meetings.
  • Perform administrative tasks, including preparing reports.
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