About The Position

The Modernization Sales Representative identifies sales opportunities through key customer contacts and industry information, prepares and appropriately communicates documentation for prospective customers, and manages existing customer accounts with a focus on business growth. The role sells company products and services, maintains customer relationships, and coordinates with customers and internal operations to support customer satisfaction and sales objectives. The position also involves negotiating contract terms, preparing estimates, managing accounts receivable for assigned accounts, and maintaining required customer records.

Requirements

  • Minimum of 2 years of sales experience in the elevator industry.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Meet or exceed assigned sales and customer objectives.
  • Analyze customer needs and secure business through the application of company products and services.
  • Retain and grow the customer base.
  • Source, analyze, communicate, and apply competitive data to create a competitive advantage.
  • Understand the company’s financial goals and expectations.
  • Maintain favorable client relationships and follow customer complaints through to satisfactory resolution.
  • Work with owners and building management to obtain and renew maintenance agreements and update systems to meet code requirements or apply new technologies.
  • Communicate necessary information to customers and internal operations to support customer satisfaction and achieve sales cost objectives.
  • Negotiate contract terms favorable to the company and develop negotiating strategies with minimal management monitoring.
  • Plan, develop, and implement sales strategies for specific negotiations that align with internal product strategy and reflect customer requirements and competitive offerings.
  • Prepare estimates for the sale of company products.
  • Manage accounts receivable for assigned accounts.
  • Prepare and maintain required customer information and files according to established procedures.
  • Participate in company professional development programs to strengthen knowledge of elevator products, services, and procedures.

Benefits

  • 401(k) match, fully vested, up to 7% of total eligible compensation.
  • Medical, dental, and vision plans effective from the first day of hire.
  • Three weeks of vacation, increasing with tenure.
  • Seven sick days, three floating holidays, and eight company-observed holidays.
  • Tuition reimbursement, eligible after six months of service.
  • Parental leave at 100% of base pay for six consecutive weeks within the first year of a child’s birth or adoption.
  • Development opportunities to support professional and leadership growth.
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