Sales Representative

Xylem•Livonia, MI

11d

About The Position

The Sr. Sales Representative is a senior-level position responsible for leading complex sales projects and initiatives in the water industry. The role identifies and pursues high-value sales opportunities, conducts advanced sales presentations, and develops strategies to improve sales performance. It works closely with cross-functional teams to address customer needs, implement corrective actions, and ensure compliance with regulatory requirements. The position also provides technical expertise, supports continuous improvement, and mentors and trains junior sales staff. The role includes developing business and client relationships, managing existing accounts, promoting products, supporting marketing efforts, and completing sales administration. Xylem develops water technology solutions for public utilities, industrial sectors, residential areas, and commercial buildings, including smart metering, network technologies, and advanced analytics for water, electric, and gas utilities.

Requirements

Bachelor’s degree in Business, Marketing, or a related field with at least 4 years of experience, or equivalent work experience providing exposure to fundamental theories, principles, and concepts.
Proficiency in sales tools and software, such as Salesforce and CRM systems.
Excellent written and verbal communication skills.
Strong analytical and problem-solving skills.
Ability to develop and implement sales strategies and plans.
Experience conducting market research and competitive analysis.
Strong project management skills and the ability to manage multiple projects simultaneously.

Responsibilities

Identify and develop new business opportunities.
Build and maintain client relationships.
Create and implement sales strategies.
Meet and exceed sales targets.
Conduct market research and analysis.
Manage and grow existing client accounts.
Provide customer service and support.
Upsell and cross-sell products and services.
Address and resolve client concerns or issues.
Maintain accurate records and reports of client interactions and sales activities.
Stay up to date with industry trends and product knowledge.
Promote and educate clients on new products and services.
Assist in developing marketing materials and campaigns.
Participate in trade shows and events to promote the company and its products.
Provide feedback and insights for product development.
Prepare and submit sales reports and forecasts.
Manage and maintain the CRM database.
Coordinate and schedule sales meetings and presentations.
Handle invoicing and payment processing.
Monitor and track sales expenses and budgets.
Lead complex sales projects and initiatives and conduct advanced sales presentations.
Work with cross-functional teams to address customer needs, implement corrective actions, and ensure compliance with regulatory requirements.
Mentor and train junior sales staff and provide technical expertise to support continuous improvement efforts.