Sales Representative

Mississippi Title Loans, Inc•Tupelo, MS
•$13 - $14

About The Position

This is a customer-facing, performance-driven sales role focused on understanding customers’ needs and guiding them through financial solutions. The representative handles inbound and outbound conversations, asks follow-up questions, and supports customers as they make decisions, including decisions involving money. The role calls for comfort with direct questions, customer hesitation or rejection, outbound calls, and conversations that may feel uncomfortable at times. The position offers structured training, ongoing coaching, and opportunities for fast-track advancement. Team members are expected to stay positive and engaged, apply feedback quickly, and perform consistently in a structured, goal-driven environment. The schedule is 40 hours per week, Monday through Saturday, with every Sunday off. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m. Compensation is $13.25–$14.15 per hour, with monthly bonus potential.

Requirements

  • High school diploma or equivalent.
  • Ability to work 40 hours per week, including Saturdays.
  • Satisfactory completion of pre-employment screenings.
  • Reliable personal transportation and a valid driver’s license.
  • Strong communication skills.
  • Ability to learn quickly and adapt.
  • Comfort speaking with customers over the phone and in person.
  • Comfort asking direct questions, handling hesitation or rejection, and making outbound calls.

Nice To Haves

  • Customer service, sales, or collections experience.
  • Fluency in English and Spanish.

Responsibilities

  • Work directly with customers to understand their needs and guide them through financial solutions.
  • Handle inbound and outbound customer conversations, including making outbound calls.
  • Ask direct and follow-up questions to help customers make decisions, including financial decisions.
  • Address customer hesitation and rejection while remaining engaged in conversations.
  • Apply coaching and feedback and perform consistently in a structured, goal-driven environment.

Benefits

  • Majority company-paid health, dental, and vision coverage.
  • 401(k) program.
  • Company-paid life and disability insurance.
  • Two weeks of paid vacation.
  • Six paid holidays.
  • Two PTO days and five sick days.
  • Monthly bonus potential.
  • Fast-track advancement opportunities.
  • Structured training and ongoing coaching.
  • Team environment focused on employee success.
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