Sales Representative

Sleep Number•Concord, NC

8d•Onsite

About The Position

Sleep Number is seeking a Sales Representative to help customers find products that meet their personalized sleep needs. The role contributes to the company’s purpose of improving lives through personalized sleep by providing customer-focused sales experiences, building customer relationships, and supporting an exceptional showroom experience. It offers an opportunity to grow a retail sales career, with an hourly base rate, uncapped commission, and bonus potential.

Requirements

Strong communication skills and the ability to adapt to diverse customer needs.
Goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
Ability to work a flexible retail schedule, including evenings and weekends.
1–2 years of retail, customer service, or other customer-facing experience.
High school diploma or equivalent.

Nice To Haves

Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
Ability to work independently with minimal supervision while collaborating effectively with a team.
Energy, initiative, and comfort thriving in a customer-focused environment.
Collaborative approach and openness to feedback and coaching.
Tech-savvy, early-adopter mindset.

Responsibilities

Discover customers’ sleep needs and match them with appropriate Sleep Number products.
Explain product benefits and current promotions clearly while delivering personalized experiences that support customer satisfaction and sales goals.
Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
Help maintain a polished showroom and deliver an exceptional store experience.
Participate in sales practice training and coaching.