Sales Representative

Alabama Title Loans•Phenix City, AL

11d

About The Position

This is a customer-facing, performance-driven role working directly with customers to understand their needs and guide them through financial solutions. The Sales Representative handles inbound and outbound conversations, asks follow-up questions, and helps customers make decisions, including financial decisions. The role requires comfort with asking direct questions, handling hesitation or rejection, making outbound calls, and staying engaged in conversations that may feel uncomfortable. The company provides structured training and ongoing coaching, with opportunities for fast-track advancement in a team environment. The position requires 40 hours per week, including Saturdays. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m.; Sundays are off. Compensation is $13.25–$14.15 per hour, with monthly bonus potential.

Requirements

High school diploma or equivalent.
Ability to work 40 hours per week, including Saturdays.
Satisfactory completion of pre-employment screenings.
Reliable personal transportation and a valid driver's license.
Strong communication skills.
Ability to learn quickly and adapt.
Comfort speaking with customers by phone and in person.

Nice To Haves

Customer service, sales, or collections experience.
Fluency in English and Spanish.

Responsibilities

Work directly with customers to understand their needs and guide them through financial solutions.
Handle inbound and outbound customer conversations, including making outbound calls.
Ask follow-up questions and help customers make decisions, including financial decisions.
Stay engaged when customers hesitate or say no.
Apply feedback and coaching to improve performance.