Sales Representative

Sleep Number•Greenville, SC
•Onsite

About The Position

Sleep Number is hiring a Sales Representative to help customers find products that meet their individual sleep needs. The role contributes to Sleep Number’s purpose of improving lives by personalizing sleep and offers an opportunity to grow a retail sales career with uncapped commission and bonus potential. Sales Representatives provide personalized customer experiences, explain product benefits and promotions, and build relationships with prospective and returning customers. They also help maintain a polished showroom, participate in sales training and coaching, and contribute to individual and team sales goals.

Requirements

  • Strong communication skills and the ability to adapt to diverse customer needs.
  • A goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
  • Ability to work a flexible retail schedule, including evenings and weekends.
  • 1–2 years of retail, customer service, or other customer-facing experience.
  • High school diploma or equivalent.

Nice To Haves

  • Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
  • Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
  • Ability to work independently with minimal supervision while collaborating effectively with a team.
  • Energetic and proactive approach in a customer-focused environment.
  • Collaborative approach and willingness to receive feedback and coaching.
  • Tech-savvy and an early adopter.

Responsibilities

  • Discover each customer’s sleep needs and recommend appropriate Sleep Number products.
  • Explain product benefits and current promotions clearly while providing personalized customer experiences.
  • Drive customer satisfaction and exceed sales goals.
  • Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
  • Work with the team to maintain a polished showroom and deliver an exceptional store experience.
  • Participate in sales practice training and coaching.

Benefits

  • Health benefits, including medical, pharmacy, dental, vision, life, and disability insurance.
  • 401(k) benefits.
  • Flexible paid time off.
  • Volunteer opportunities.
  • Comprehensive training and career development programs.
  • Access to Sleep Number’s bed benefit.
  • Competitive pay with uncapped commission and bonus potential.
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