Sales Representative - Tubes & Rollers (US)
About The Position
Morgan Advanced Materials is seeking a commercially driven Sales Representative to grow its Technical Ceramics Tubes & Rollers business across North America. The role combines business development, account management, and technical sales, serving customers in metals, heat treatment, glass, and other industrial manufacturing sectors. The representative works directly with customers to understand operational challenges and deliver ceramic solutions that improve performance and reliability. The position involves extensive customer engagement, territory management, collaboration with technical and operational teams, and regular travel throughout the assigned region. The role requires approximately 75% travel. Morgan Advanced Materials describes itself as a global advanced-materials business, and its Technical Ceramics business engineers high-performance functional and structural ceramic materials, components, and sub-assemblies for customer-specific technical challenges.
Requirements
- Proven success in industrial B2B sales, account management, and business development.
- Experience selling technical, engineered, industrial, refractory, ceramic, thermal processing, metals, or manufacturing-related solutions.
- Strong relationship-building, communication, presentation, and negotiation skills.
- Ability to understand customer manufacturing processes and communicate technical concepts effectively.
- Experience building credibility with engineers, plant managers, procurement teams, and senior decision-makers.
- Self-motivation and strong territory planning, problem-solving, and organizational skills.
- Proficiency with CRM systems and Microsoft Office applications.
- Valid driver's license and willingness to travel regularly throughout the territory.
- Must be a U.S. Person as defined by ITAR (22 CFR 120.15), including a U.S. citizen, lawful permanent resident, or other protected individual as defined by applicable regulations.
Nice To Haves
- Bachelor's degree in Business, Engineering, Materials Science, Manufacturing, or a related discipline; equivalent industry experience will also be considered.
- Experience serving steel, heat treatment, foundry, glass, industrial furnace, or advanced manufacturing customers.
Responsibilities
- Develop and execute territory growth plans aligned with business objectives.
- Identify and pursue new business opportunities within existing and target accounts.
- Manage the full sales cycle from prospecting through contract negotiation and order placement.
- Build and maintain relationships with decision-makers, operational leaders, engineers, and procurement teams.
- Manage and grow existing customer accounts through cross-selling and upselling.
- Understand customer manufacturing processes and identify applications for technical ceramic products.
- Support product trials, evaluations, and implementation activities.
- Partner with engineering, operations, customer service, and other internal teams to deliver customer solutions.
- Monitor market trends, customer activity, and competitive developments.
- Maintain accurate customer and opportunity records in CRM systems and provide regular sales forecasts.
- Support pricing, quotation, and contract processes.
- Represent the business at customer meetings, industry events, and trade shows.
- Travel extensively throughout the assigned territory, approximately 75%.
Benefits
- Eligibility for a sales incentive plan.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
