Sales Representative

Aston Carter•Town of Mukwa, WI
•$26 - $38•Onsite

About The Position

The Sales Representative responds to customer inquiries, follows up on leads, makes outbound calls, and supports a designated region in close partnership with a Territory Sales Representative. The role involves understanding customer needs, recommending products or solutions, preparing quotes, and tracking sales opportunities from initial requests through order completion. The representative provides product information, technical guidance, order updates, and general sales support while coordinating customer requirements with engineering, production, shipping, and other internal departments. The position requires maintaining accurate customer, lead, quote, and sales records in the company’s CRM and business systems; developing product and technical knowledge; participating in ongoing training; and working toward sales, customer service, and business-development goals. Occasional customer visits, trade shows, training events, or other company activities may be required. This is a contract-to-hire position based fully onsite in New London, Wisconsin, Monday through Friday, 7:30 a.m. to 3:30 p.m. The pay range is $26.40–$38.40 per hour.

Requirements

  • Consistent and dependable work history.
  • Mechanical aptitude or previous exposure to a manufacturing, industrial, engineering, or technical environment.
  • Strong verbal and written communication skills.
  • Comfort speaking with customers and prospective customers over the phone.
  • Personable and professional approach, with the ability to develop positive customer relationships.
  • Strong attention to detail and ability to prepare accurate quotes and order information.
  • Self-motivated and dependable, with willingness to learn products, systems, and sales processes.
  • Ability to manage multiple leads, customer requests, quotes, and projects simultaneously.
  • Strong problem-solving and analytical skills.
  • Computer proficiency and ability to learn company-specific software.

Nice To Haves

  • Previous experience in inside sales, customer service, project coordination, technical sales, or account support.
  • Experience with mechanical equipment, conveyor systems, industrial components, or manufactured products.
  • Background in project management, mechanical engineering, electrical engineering, manufacturing, or a related technical discipline.
  • Associate or bachelor’s degree in business, engineering, sales, marketing, or a related field.
  • Experience reading or interpreting engineering drawings, technical specifications, or product documentation.
  • Previous experience using a CRM or lead-management system.
  • Familiarity with Acumatica or another ERP/business management platform.
  • Experience preparing quotes, processing orders, or coordinating customer projects.

Responsibilities

  • Respond to incoming customer inquiries received by phone, email, and other communication channels.
  • Follow up on company-generated leads and identify potential sales opportunities.
  • Make outbound calls and send follow-up communications to prospective and existing customers.
  • Understand customer needs and recommend appropriate products or solutions.
  • Prepare accurate quotes and pricing using company sales tools and internal systems.
  • Follow projects and sales opportunities from the initial request through order completion.
  • Gather and verify customer and order information to ensure accurate processing.
  • Provide customers with product information, technical guidance, order updates, and general sales support.
  • Build and maintain relationships with current and prospective customers.
  • Partner with an assigned Territory Sales Representative to support a designated region.
  • Coordinate customer requirements with engineering, production, shipping, and other internal departments.
  • Develop working knowledge of company products, mechanical applications, specifications, and services.
  • Maintain accurate customer, lead, quote, and sales activity information in the company’s CRM and business systems.
  • Participate in ongoing product, technical, and sales training.
  • Work toward established sales, customer service, and business-development goals.
  • Occasionally attend customer visits, trade shows, training events, or other company activities.
  • Perform other related responsibilities as assigned.

Benefits

  • Medical, dental, and vision benefits, subject to eligibility.
  • Critical illness, accident, and hospital coverage, subject to eligibility.
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions available.
  • Voluntary life and AD&D insurance for employees and dependents.
  • Short- and long-term disability coverage.
  • Health Spending Account (HSA).
  • Transportation benefits.
  • Employee Assistance Program.
  • Time off/leave, including PTO, vacation, or sick leave, subject to eligibility.
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