Sales Representative

Westgate Resorts • Tukwila, WA

11d • Onsite

About The Position

The Sales Representative, described as a Vacation Ownership Sales Professional, conducts face-to-face presentations and guides prospective and current owners through the benefits of a flexible points-based vacation ownership system. The role involves tailoring presentations to guests’ travel preferences, helping them envision future vacations, building trust, driving sales, and delivering exceptional guest experiences in a high-energy resort setting. The company provides prequalified leads.

The successful candidate is passionate about travel and helping others create lasting vacation memories. They should be confident presenting and addressing objections, professional and collaborative, and familiar with CRM systems and lead-tracking tools. The position is based at VI Resorts Southcenter in Tukwila, Washington.

Requirements

• Proven success in commission-based sales; experience in real estate, vacation ownership, luxury retail, or hospitality services is ideally suited.
• Strong communication and interpersonal skills.
• Ability to thrive in a fast-paced, commission-driven environment.
• Confidence with public speaking and conducting one-on-one or group presentations.
• Ability to handle guest inquiries, resolve concerns, and create memorable experiences.
• Familiarity with CRM systems and lead-tracking tools.
• Professionalism, integrity, a collaborative mindset, resilience, and adaptability.
• Weekend, evening, and holiday availability required.
• High school diploma or equivalent.
• Passion for travel and a genuine desire to help others create lasting vacation memories.

Nice To Haves

• Experience working in resorts, hotels, or travel-related services.
• Prior experience in sales, hospitality, or customer service.
• College coursework in business, marketing, or hospitality.
• Experience with electronic contract platforms.
• Knowledge of points-based and fixed-week programs, exchange networks, and resort amenities.

Responsibilities

• Develop and maintain relationships with new and existing customers, ensuring a positive and engaging experience.
• Qualify leads and identify prospective buyers by engaging with customers and understanding their needs.
• Maintain accurate and up-to-date customer records, including sales activity and follow-up details.
• Negotiate contracts with prospective customers.
• Answer questions regarding credit terms, services, and prices while maintaining customer records.
• Coordinate sales efforts with marketing programs.
• Conduct face-to-face presentations and guide prospective and current owners through vacation ownership options.
• Tailor presentations to individual travel preferences and help guests envision memorable vacations.
• Perform other duties as assigned.

Benefits

• Pay is $21.65 or commission, whichever is greater.
• Access earned income instantly through DailyPay.
• Free financial wellness tools through DailyPay.
• Career growth opportunities at this location or at more than 60 resorts across the company.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED