About The Position

The Waste Pro Sales Representative drives short- and long-term revenue growth through targeted prospecting, business development, communication, relationship building, and consultative selling within a defined division territory. The role develops partnerships with customers, commercial clients, franchisers, business leaders, government officials, and strategic partners to acquire new contracts and extend existing contracts for solid waste and recycling services. The representative works with the Sales Manager and internal partners to understand customers’ economic and purchasing considerations, meet client expectations, and close business. The position also supports prospecting for potential clients, including municipal opportunities. The Sales Representative develops sales opportunities and customer relationships, prepares and supports proposals and bids, negotiates and closes contracts, monitors sales activity, and forecasts revenue. The role also supports customer satisfaction and complaint resolution, keeps current on competitors and market conditions, and participates in relevant community events. Work takes place in an office and in outside sales, with extensive driving and travel within the territory.

Requirements

  • Associate, bachelor's, or equivalent education in business or marketing, or equivalent experience; related work experience may substitute for education.
  • One to two years of sales, marketing, or business development experience in the waste services industry, with a strong emphasis on commercial sales.
  • At least one year of progressive sales experience.
  • Demonstrated consultative and solutions-based selling skills.
  • Applied skills in negotiation, bid responses, contract management, forecasting, and reporting.
  • Experience in sales generation, customer and client interaction, presentations, negotiation, account management, forecasting, pricing, and closing sales.
  • Strong written and oral communication, organization, interpersonal, listening, presentation, and problem-solving skills.
  • Professional demeanor and the ability to act with honesty and integrity.
  • Basic understanding of sales automation technology used to support the sales process.
  • Proficiency with software including MS Outlook, Word, PowerPoint, and Excel.
  • Experience developing strategies to increase sales volume, manage costs, and identify opportunities through different channels.
  • Knowledge of the waste industry, competitors, and external factors affecting client purchasing decisions.
  • Knowledge of problem solving, market research, financial and profitability analysis, pricing, and client relationship management.
  • Ability to identify and overcome sales obstacles through creative and adaptive approaches.
  • Ability to travel extensively within the defined sales area.
  • Ability to work autonomously and collaboratively across functions in a dynamic environment.
  • Properly licensed and able to drive a motor vehicle extensively within the defined territory.

Responsibilities

  • Develop sales volume and profitability within the defined territory.
  • Partner with Regional and Corporate Sales Managers on short- and long-term market and sales planning.
  • Meet or exceed sales-call activity goals for new business.
  • Match Waste Pro services and sales support to customer needs.
  • Build a customer base by contacting prospective customers by phone and through in-person visits.
  • Ensure customer satisfaction through direct communication and feedback solicitation.
  • Acquire, retain, and renew contracts by developing relationships with customers, appointed staff, and other decision-makers.
  • Monitor competitors and use industry and company knowledge to prepare proposals.
  • Partner with corporate sales, marketing, and regional management to prepare bid and RFP submissions that meet specifications and pricing, pro-forma, and presentation requirements.
  • Work with company executives, managers, associates, and customers to identify opportunities and pursue leads.
  • Partner with regional sales managers to negotiate and close contracts in accordance with sales strategy and competitive pricing.
  • Work with finance and regional management to initiate periodic billing and contract audits.
  • Participate in complaint resolution and resolve issues in support of customers and in compliance with applicable regulations.
  • Participate in relevant community events and activities to promote Waste Pro.
  • Keep management informed of sales activities that may affect the division, region, or company.
  • Use available technology to monitor, track, and report sales activity, and accurately forecast monthly, quarterly, and annual revenue opportunities.
  • Work with Corporate Sales, Marketing, and Regional Specialists on press coverage, collateral, advertising, and sponsorship opportunities.
  • Research and stay current on competitors’ services and pricing.
  • Maintain sales activity status using a standard format or sales automation tool.
  • Attend and participate in assigned company-sponsored training.
  • Keep up to date with job-appropriate technology used by Waste Pro.
  • Perform additional duties as assigned by the supervisor.
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