Sales Representative

Sleep Number • Streetsboro, OH

11d

About The Position

Sleep Number is seeking a Sales Representative to help customers find products that support their sleep needs and contribute to the company’s purpose of improving lives by personalizing sleep. The role offers an opportunity to grow a retail sales career while delivering personalized customer experiences and working toward sales goals.

The Sales Representative explains product benefits and promotions, builds relationships with prospective and repeat customers, and helps maintain an exceptional showroom experience. Team members participate in sales training and coaching. Compensation includes a $16-per-hour base rate, uncapped commission, and bonus potential. The position also includes access to benefits and career development programs.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• Goal-oriented, customer-focused approach and drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.
• Energetic, proactive approach in a customer-focused environment; willingness to welcome feedback and coaching; and comfort adopting technology.

Responsibilities

• Discover customers’ sleep needs and match them with appropriate Sleep Number products.
• Explain product benefits and current promotions to deliver personalized customer experiences and drive satisfaction and sales results.
• Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Help maintain a polished showroom and exceptional store experience.
• Participate in sales practice training and coaching.

Benefits

• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture where contributions are valued.
• Access to Sleep Number’s bed benefit.
• Eligible team members may receive medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional wellbeing resources.
• $16-per-hour base rate, uncapped commission, and bonus potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED