Sales Representative

Sleep Number • Sioux Falls, SD

2d • Onsite

About The Position

Sleep Number is hiring a Sales Representative to help customers find products that meet their individual sleep needs. The role contributes to the company’s purpose of improving lives by personalizing sleep, while delivering a polished showroom and exceptional store experience. It offers a retail sales career opportunity with a $16-per-hour base rate, uncapped commission, and bonus potential. Most team members earn $47,000–$58,000 annually, though actual earnings vary and are not guaranteed.

The representative explains product benefits and promotions, creates personalized customer experiences, and builds customer relationships through proactive outbound calls. Team members participate in sales training and coaching. The position requires a flexible retail schedule, including evenings and weekends.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• Goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.
• Energetic and proactive approach in a customer-focused environment.
• Collaborative attitude and openness to feedback and coaching.
• Tech-savvy and an early adopter.

Responsibilities

• Discover each customer’s sleep needs and match them with appropriate Sleep Number products.
• Explain product benefits and current promotions clearly.
• Deliver personalized customer experiences to drive satisfaction and exceed sales goals.
• Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Work with the team to maintain a polished showroom and provide an exceptional store experience.
• Participate in sales practice training and coaching.

Benefits

• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture.
• Access to Sleep Number’s bed benefit.
• Medical and pharmacy benefits, life and disability insurance, paid time off, and additional wellbeing resources for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED