Sales Representative

Texas Car Title & Payday Loan Services•San Antonio, TX
•Onsite

About The Position

This is a customer-facing, performance-driven role that works directly with customers to understand their needs and guide them through financial solutions. The Sales Representative handles inbound and outbound conversations, asks follow-up questions, and helps customers make decisions, including financial conversations. The role requires comfort asking direct questions, handling hesitation or rejection, making outbound calls, and staying engaged in conversations that may feel uncomfortable. The position offers structured training and ongoing coaching in a fast-paced, goal-driven team environment. Team members are expected to remain positive when customers hesitate or say no, ask follow-up questions, apply feedback quickly, and build confidence through practice. The role has a 40-hour work week, Monday through Saturday, with every Sunday off. Branch hours are Monday through Friday, 10 a.m.–6 p.m., and Saturday, 9 a.m.–1 p.m. Compensation is $13.35–$14.29 per hour, with monthly bonus potential.

Requirements

  • High school diploma or equivalent.
  • Must be able to work 40 hours per week, including Saturdays.
  • Satisfactory completion of pre-employment screenings.
  • Reliable personal transportation and a valid driver's license.
  • Comfortable speaking with customers over the phone and in person.
  • Strong communication skills.
  • Ability to learn quickly and adapt.

Nice To Haves

  • Customer service, sales, or collections experience.
  • Fluency in English and Spanish.

Responsibilities

  • Work directly with customers to understand their needs and guide them through financial solutions.
  • Handle inbound and outbound customer conversations, including outbound calls.
  • Ask direct and follow-up questions to help customers make decisions, including decisions involving money.
  • Address customer hesitation and rejection while staying engaged in conversations.
  • Apply feedback and coaching to improve performance.
  • Work consistently in a structured, goal-driven environment.

Benefits

  • Majority company-paid health, dental, and vision coverage.
  • 401(k) program.
  • Company-paid life and disability insurance.
  • Two weeks of paid vacation.
  • Six paid holidays.
  • Two PTO days.
  • Five sick days.
  • Fast-track advancement opportunities.
  • Structured training and ongoing coaching.
  • Monthly bonus potential.
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