Sales Representative

Sleep Number • Westminster, MD

9d • $47,000 - $58,000 • Onsite

About The Position

Sleep Number is hiring a Sales Representative to help customers find products that support their individual sleep needs. This customer-facing retail role contributes to the company’s purpose of improving lives through personalized sleep. Representatives provide personalized experiences, explain product benefits and promotions, build relationships with prospective and returning customers, and help maintain an exceptional showroom experience. The role includes sales practice training and coaching, with an hourly base rate plus uncapped commission and bonus potential.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• A goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.
• Energetic, proactive approach and ability to thrive in a customer-focused environment.
• Collaborative team-player mindset and openness to feedback and coaching.
• Tech-savvy early adopter.

Responsibilities

• Discover each customer’s sleep needs and match them with appropriate Sleep Number products.
• Explain product benefits and current promotions clearly, delivering personalized customer experiences to drive satisfaction and exceed sales goals.
• Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Work with the team to maintain a polished showroom and provide an exceptional store experience.
• Participate in sales practice training and coaching.

Benefits

• Health, dental, and vision benefits.
• 401(k) benefits.
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture.
• Access to Sleep Number’s bed benefit.
• Medical, pharmacy, life, and disability insurance for eligible team members.
• Additional resources supporting emotional, financial, career, community, and physical wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED