Sales Rep Lafayette

Waste Pro USA•Broussard, LA

About The Position

The Waste Pro Sales Representative drives short- and long-term revenue growth within a defined division territory through prospecting, business development, relationship building, and consultative selling. The role develops customer and strategic-partner relationships and acquires new contracts or extends existing contracts for the collection, processing, transportation, and disposal of solid waste and recyclables. The representative works with the Sales Manager and internal business partners to understand customer needs, meet expectations, and close business, while supporting prospecting for commercial and municipal opportunities. The position develops sales volume and profitability, contributes to market and sales planning, meets sales-call goals, prepares proposals and bid responses, and helps negotiate and manage contracts. It also supports customer satisfaction and complaint resolution, tracks and forecasts sales activity, researches competitors and pricing, and participates in relevant community activities. The normal work setting combines an office and outside sales, with extensive travel by motor vehicle within the assigned territory.

Requirements

Associate, bachelor's, or equivalent education in business or marketing; related work experience may substitute for education.
One to two years of sales, marketing, or business development experience in the waste services industry, with significant emphasis on commercial sales.
At least one year of progressive sales experience.
Demonstrated consultative and solutions-based selling skills.
Applied skills in negotiation, bid responses, contract management, forecasting, and reporting.
Experience in sales generation, customer and client interaction, presentations, negotiation, account management, forecasting, pricing, and closing sales.
Strong written and oral communication, organization, interpersonal, listening, presentation, and problem-solving skills.
Professional demeanor and the ability to act with honesty and integrity.
Basic understanding of sales automation technology.
Proficiency with software including MS Outlook, Word, PowerPoint, and Excel.
Experience developing strategies to increase sales volume, manage costs, and identify opportunities through different channels.
Knowledge of the waste industry, competitors, and external factors affecting client buying decisions.
Knowledge of problem solving, market research, financial and profitability analysis, pricing, and client relationship management.
Ability to eliminate sales obstacles through creative and adaptive approaches.
Proper motor vehicle license and ability to drive extensively within the assigned sales territory.
Ability to work autonomously and collaboratively across functions in a dynamic environment.

Responsibilities

Develop sales volume and profitability within the assigned territory.
Partner with regional and corporate sales managers on short- and long-term market and sales planning.
Meet or exceed sales-call activity goals for new business.
Match Waste Pro services and sales support to customer needs.
Build a customer base by contacting prospective customers by phone and in person.
Ensure customer satisfaction through direct communication and feedback.
Acquire, retain, and renew contracts by maintaining relationships with customers, appointed staff, and other decision makers.
Research competitors and use industry and company knowledge to prepare proposals.
Partner with corporate sales, marketing, and regional management to develop bid and RFP packages that meet specifications, pricing, pro-forma, and presentation requirements.
Work with executives, managers, associates, and customers to identify opportunities and pursue leads.
Partner with regional sales managers to negotiate and close contracts in line with sales strategy.
Work with finance and regional management on billing and contract audits to verify pricing and invoicing.
Support customer complaint resolution in compliance with local, state, and federal regulations.
Participate in applicable community events and activities to promote Waste Pro.
Keep management informed of sales activities that may affect the division, region, or company.
Use available technology to track and report sales activity and forecast monthly, quarterly, and annual revenue opportunities.
Coordinate with corporate sales, marketing, and regional specialists on press coverage, sales collateral, advertising, and sponsorship opportunities.
Stay current on competitor services and pricing.
Maintain sales activity status using a standard format or sales automation tool.
Attend assigned corporate training and keep current with job-related technology.
Perform other duties assigned by the supervisor.