ACCOUNT MANAGER
About The Position
Etactics is a Hudson, Ohio software company that helps healthcare and commercial organizations get paid faster. Since 1999 we have built web-based revenue cycle, payment and compliance tools, and today we serve more than 7,000 clients nationwide. Our products include intelliClaim (claims clearinghouse and scrubbing), AppealsPlus (denial management), intelliStatement (statement design, print and mail), Payment Hub (online payments). Customers include behavioral health agencies, medical billing companies, hospitals, long-term care pharmacies and commercial billers. We are known for real people answering the phone: no outsourced call centers, no ticket-only support. We are a Top Workplaces honoree with a casual, team-first culture. We are hiring a Sales Representative to win new clients for our revenue cycle and payment solutions. You will own the full sales cycle, from first conversation to signed agreement, selling primarily into healthcare practices, billing companies, behavioral health agencies and pharmacies. You will work leads from inbound marketing, account reviews of existing clients and our software partner network, and generate your own pipeline. The role reports to the Vice President of Sales and is based at our Hudson, Ohio headquarters.
Requirements
- 2+ years of B2B sales experience with a track record of meeting quota
- Comfort with the full sales cycle, from cold outreach to close
- Clear, confident phone, email and presentation skills
- Ability to learn technical software products and explain them in plain language
- Organized, self-directed and persistent with follow-up
- Working knowledge of a CRM and Google Workspace
- Bachelor's degree or equivalent experience
Nice To Haves
- SaaS or healthcare technology sales experience
- Knowledge of medical billing, revenue cycle management, claims clearinghouses or EDI
- Existing relationships with medical practices, billing companies, behavioral health agencies or pharmacies
- Experience selling through channel or software partners
Responsibilities
- Prospect and qualify new business through calls, email, LinkedIn, trade shows and referrals
- Follow up quickly on inbound marketing leads and partner referrals
- Run discovery calls to understand a prospect's billing workflow, claim volume, denial rates and payment challenges
- Deliver live and web-based product demos of intelliClaim, intelliStatement, Payment Hub and related solutions
- Build proposals and pricing, handle objections and negotiate agreements to close
- Review existing client accounts to find cross-sell and upsell opportunities across our product lines
- Work with software partners (EHR, practice management and pharmacy systems) to develop joint opportunities
- Hand off new clients smoothly to implementation and account management
- Keep the CRM accurate and report weekly on pipeline, activity and closed revenue
- Meet or exceed an annual revenue quota
- Stay current on healthcare billing, EDI, payer and compliance trends that affect our clients
Benefits
- health, dental and vision insurance
- 401(k)
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
