Sales Representative

Sleep Number • Columbus, IN

8d • $47,000 - $58,000 • Onsite

About The Position

Sleep Number Sales Representatives help customers find personalized sleep solutions by discovering their sleep needs and matching them with suitable products. They explain product benefits and promotions, deliver personalized customer experiences, and work to meet or exceed sales goals. The role includes nurturing prospective customers through outbound calls, maintaining a polished showroom, and participating in sales training and coaching.

This is a customer-facing retail sales opportunity with a $16-per-hour base rate, uncapped commission, and bonus potential. Most team members earn $47,000–$58,000 annually, though actual earnings vary and are not guaranteed. Sleep Number provides training and career development, benefits, and a supportive, inclusive culture.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• Goal-oriented, customer-focused attitude and a drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.
• Energetic and proactive approach in a customer-focused environment.
• Willingness to welcome feedback and coaching.
• Tech-savvy early adopter.

Responsibilities

• Discover customers’ sleep needs and match them with appropriate Sleep Number products.
• Explain product benefits and current promotions to provide personalized customer experiences, drive satisfaction, and exceed sales goals.
• Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Help maintain a polished showroom and deliver an exceptional store experience.
• Participate in sales practice training and coaching.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Flexible paid time off
• Volunteer opportunities
• Comprehensive training and career development programs
• Access to Sleep Number's bed benefit
• Medical, pharmacy, life, and disability insurance
• Additional resources supporting lifelong wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED