Sales Representative - Mining

Caterpillar Inc.

3d•Remote

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. As a Sales Representative for Caterpillar’s MineStar Technology, you will play a pivotal role in driving sales and delivering cutting-edge solutions to both surface and underground mining operations. You’ll collaborate closely with Cat Dealers, strategic partners, and directly with mining customers to promote and sell the MineStar portfolio of products and services. In this role, you will lead the full sales cycle—from prospecting and relationship building to quoting, negotiating, and closing deals—while ensuring exceptional customer satisfaction and dealer engagement across your assigned territory.

Requirements

Understanding of mining industry value drivers, particularly within underground and surface applications.
Experience in commercial, marketing, operational technology, information technology, or mining industry.
Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Self-starter, sound commercial and business judgment, analytical skills, leadership skills, and communication skills. Ability to work independently in the field in a fast-paced environment.
Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.
Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Nice To Haves

Dealer/Channel management experience.
Project development experience.
Understanding of Caterpillar Dealer organization, competitive merchandising programs, and mining operational value drivers.
Previous experience working in mining or having a mining engineering degree.

Responsibilities

Achieve sales targets and execute the annual operating plan within your territory.
Develop and maintain strong relationships with Cat Dealers and mining customers.
Drive business development initiatives and support product certifications in new markets.
Act as the primary liaison for Voice of Customer (VOC) and Voice of Dealer (VOD), providing valuable insights to internal teams.
Monitor customer satisfaction and loyalty drivers, ensuring continuous improvement.
Analyze market trends, competitive landscape, and economic factors to identify growth opportunities.
Participate in monthly forecast reviews and provide accurate reporting via Salesforce CRM.
Lead and support dealer/customer training sessions and application consulting.
Execute commercial programs and campaigns, including hardware/software upgrades.
Partner with internal teams across product development, support, deployment, and marketing to shape industry solutions.
Establish and uphold project policies and guidelines to meet strategic goals and deliver results.