Sales Representative, Lead Generation (PHX)
About The Position
When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you’ll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague shares in the company’s success. In this role you will be directly responsible for signing up and qualifying customers for Business Line of Credit. You will be assisting customers with getting through the application, overcoming objections, troubleshooting technical issues, all with the end goal of getting customers approved for the Business Line of Credit. This role requires heavy telephone sales, both inbound and outbound, but no cold calling. You will be primarily working leads who have begun an application or prospects calling inbound with questions. Success in this role is measured by hitting and exceeding quarterly goals and achieving daily metrics in a compliant and ethical manner.
Requirements
- Heavy telephone sales, both inbound and outbound
- Primarily working leads who have begun an application or prospects calling inbound with questions
- Achieving daily metrics in a compliant and ethical manner
- Salesforce experience
Nice To Haves
- No cold calling
Responsibilities
- Prospect new business through heavy outbound telephone sales to warm leads and interested prospects
- Diligently handle incoming calls — understand the customer's needs, overcome objections, handle rejection in stride and ultimately close the sale
- Guide prospects through the application to the point of qualification process for Business Line of Credit
- Work with customers and internal departments to troubleshoot potential issues
- Become an expert in the SMB landscape — you will understand the cash flow trends, common reasons customers apply, be familiar with terms & phrases used by SMBs, etc.
- Partner with other groups within the Business Line of Credit (BLOC) Sales organization including but not limited to other sales teams, Marketing, UX, support groups, Customer Service, etc.
- Manage a pipeline of customers using Salesforce
- Sell customers on the value of the American Express Business Line of Credit using ethical and compliant sales practices
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
