Sales Reporting Sytem Coordinator - El Conquistador Tucson

Desert Hospitality Management, LLC•Oro Valley, AZ

5d•Onsite

About The Position

The Sales Reporting Systems Coordinator position maintains and enhances automation efforts in the Sales, Catering and Revenue database, in order to increase daily productivity for sales, catering, convention and revenue services personnel.

Requirements

High School diploma or equivalent.
Three to six months experience and/ or training is preferred.
Applicant must be very computer savvy and know how to use Microsoft Excel, Publisher and Word.
Must be detail orientated, professional, and able to multi-task.
Respect guidelines of confidentiality and code of ethics in all Company areas.
Represent El Conquistador Tucson, A Hilton Resort in a professional manner at all times.
Promotes and applies teamwork skills at all times.
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance.
Adheres to the DHM Core Values (Communication, Collaboration, Integrity, Ownership, Respect)
Is polite, friendly, and helpful to guests, management and fellow employees.
Executes emergency procedures in accordance with hotel standards.
Complies with required safety regulations and procedures.
Attends appropriate hotel meetings and training sessions.
Maintains cleanliness and excellent condition of equipment and work area.
Complies with hotel standards, policies and rules.
Remains current with hotel information and changes.
Complies with hotel uniform and grooming standards.

Nice To Haves

Familiarity with hotel reservation system and Delphi is a plus.

Responsibilities

Prioritize work on a daily basis.
Align hours with Sales Team - Ideally hours would be M-F, 7am to 4pm
Be pleasant and helpful with internal and external clients.
Maintains professional appearance at all times by dressing business casual
Adhere to Resort grooming standards
Adhere to Resort Forbes and Quality standards
Input account, booking and profile information into Delphi system
Enter Room Blocks in GRC and Delphi. Verify that payment is on file.
Weekly Block Cut-Off Report: Ensure pick-up and update Group contact or Sales Manager
Weekly: enter all group pick-up and actual to send out group pick-up reports, along with business on the books.
Execute administrative needs for special projects and events.
Compiles and types statistical reports.
Assists other office staff during periods of absence and down time
Assure reports are distributed on timely basis adhering to office protocol.
Work with reservations team to process data on timely basis
Run/Build Reports out of Report Builder in Delphi
Run commissionable group report as needed
Assure system is updated and reflects accurate data at all times
Update and manage FastPay
This is not a remote role
Other duties as assigned by Director of Sales or Executive Committee