Sales Rental Fleet Coordinator - Utilities

Ring Power Corporation•Jacksonville, FL

9d•Onsite

About The Position

The Sales Rental Fleet Coordinator is responsible for handling rental calls and transactions, ensuring up-to-date billing and customer satisfaction. This role involves setting up new rental customer accounts, coordinating sales transactions with the used equipment department, and working with the service department to resolve rental damage issues. The coordinator also maintains insurance certificates, tracks all rental activity to maximize fleet utilization, and communicates with other locations and departments to support operations. Additionally, they perform recordkeeping duties and represent the organization professionally.

Requirements

Formal Education High School diploma or GED
1-2 years experience
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
Must possess good interpersonal and communication skills.

Nice To Haves

1 to 3 year experience in Sales Administration or a 2 year degree.
Bachelor's Degree in a relevant discipline from a four year college or university or related equivalent experience preferred.

Responsibilities

Handles Rental calls and transactions until complete.
Invoices open agreements on a daily basis to ensure up to date billing and customer satisfaction.
Sets up New Rental Customer Accounts through Credit Department.
Helps coordinate Rental Sales Transactions with used equipment department with swapping out sold units and transportation to the final branch destination or delivery of the machine to the customer.
Work with the service department on rental damage to ensure recuperation of damage expense.
Maintain insurance certificates on file for all customers to help limit any liability to the company.
Tracks all activity including rentals won, rentals pending, rentals lost and rentals developing to maximize use of the fleet and maintain consistency.
Initiates communication and coordinates with others in the Company to support operations and/or event planning. Maintains communication with other locations and departments on related activities.
Maintains complete and accurate document recordkeeping duties (e.g. invoices, records of completion, account records, etc.).
Represents the organization in a positive and professional manner.
Performs other duties as assigned.