Sales Rental Fleet Coordinator - Utilities

Ring Power•Jacksonville, FL

9d•Onsite

About The Position

The Sales Rental Fleet Coordinator is responsible for managing rental calls and transactions from initiation to completion. This role involves daily invoicing of open agreements to ensure timely billing and customer satisfaction, setting up new rental customer accounts through the Credit Department, and coordinating rental sales transactions with the used equipment department for unit swaps and transportation. The coordinator also works with the service department to address rental damage and ensure cost recovery, maintains customer insurance certificates to limit company liability, and tracks all rental activity (won, pending, lost, developing) to optimize fleet utilization and consistency. This position requires initiating communication and coordinating with various company departments and locations to support operations and event planning, while maintaining accurate documentation and representing the organization professionally. Other duties as assigned.

Requirements

High School diploma or GED
1-2 years of experience
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
Must possess good interpersonal and communication skills.

Nice To Haves

1 to 3 years experience in Sales Administration
A 2 year degree
Bachelor's Degree in a relevant discipline from a four year college or university or related equivalent experience preferred.

Responsibilities

Handles Rental calls and transactions until complete.
Invoices open agreements on a daily basis to ensure up to date billing and customer satisfaction.
Sets up New Rental Customer Accounts through Credit Department.
Helps coordinate Rental Sales Transactions with used equipment department with swapping out sold units and transportation to the final branch destination or delivery of the machine to the customer.
Work with the service department on rental damage to ensure recuperation of damage expense.
Maintain insurance certificates on file for all customers to help limit any liability to the company.
Tracks all activity including rentals won, rentals pending, rentals lost and rentals developing to maximize use of the fleet and maintain consistency.
Initiates communication and coordinates with others in the Company to support operations and/or event planning.
Maintains communication with other locations and departments on related activities.
Maintains complete and accurate document recordkeeping duties (e.g. invoices, records of completion, account records, etc.).
Represents the organization in a positive and professional manner.
Performs other duties as assigned.