Sales & Rental Coordinator

Alta Equipment Group•Jacksonville, FL

13h

About The Position

Alta Equipment Group is hiring a full-time Sales & Rental Coordinator for its construction equipment group, covering locations in Jacksonville, Tallahassee, and Lake City, Florida. The role provides operational, administrative, and transactional support to the Sales/Rental organization, including representatives and managers. It works with customers and internal teams to support equipment sales and rentals from quote preparation and order processing through documentation, invoicing, and issue resolution. The coordinator maintains accurate customer, equipment, and transaction data in CRM and ERP systems, supports data quality initiatives, and helps track manufacturer programs, incentives, and discounts. The position requires responsive, professional communication and reliable attendance. The stated schedule is Monday through Friday on the day shift. Alta describes its culture as grounded in its Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect, and One Team. The company says it is committed to diversity and employee development through training and learning.

Requirements

Two or more years of experience in Sales/Rental support, customer service, business operations, or a related role.
Excellent time management skills.
Upbeat and positive attitude.
Ability to multitask in a fast-paced environment.
Excellent verbal and written communication skills.
Good computer skills, particularly with Microsoft Word, Excel, and Outlook.
Ability to speak effectively before groups of customers or employees.
Intermediate reasoning ability, including applying common-sense understanding to written, oral, or diagrammed instructions and dealing with problems involving several concrete variables in standardized situations.
Ability to work the stated Monday–Friday day-shift schedule and maintain reliable attendance.

Nice To Haves

Associate degree in business administration, Sales/Rental, Marketing, or a related field.
Experience with CRM, ERP, or other business systems.
Knowledge of construction equipment, JCB products, or a similar industry.
Experience with Microsoft Word, Excel, Outlook, and Epicor/SILK systems.

Responsibilities

Provide day-to-day administrative support to assigned Sales/Rental representatives and managers.
Assist with preparing equipment quotes, proposals, and Sales/Rental documentation.
Coordinate equipment availability, transfers, and inventory inquiries.
Act as a primary contact for internal inquiries about customer orders and Sales/Rental transactions.
Support customer onboarding and account setup.
Create and process Sales/Rental orders, purchase orders, and related transaction documents.
Ensure required documentation is complete and accurately maintained.
Coordinate with Credit, Accounting, Service, and Operations teams to complete transactions.
Monitor order status and communicate updates to stakeholders.
Assist with invoicing and documentation reconciliation.
Maintain accurate customer, equipment, and transaction records in CRM and ERP systems.
Support data quality and governance initiatives through timely and accurate system updates.
Assist with tracking manufacturer programs, incentives, and discounts.
Provide responsive support to customers and internal business partners.
Coordinate communication between departments to resolve transaction issues efficiently.
Maintain professionalism and customer satisfaction throughout the Sales/Rental process.
Escalate issues when necessary and help facilitate timely resolution.
Incorporate Alta’s Guiding Principles into daily activities and perform other duties as assigned.
Maintain consistent, regular, and reliable attendance, including being ready to work at the designated start time.