Sales & Rental Coordinator

Alta•Davie, FL

22h

About The Position

Our construction equipment group is seeking a full-time Sales & Rental Coordinator for its Davie, FL location. The position provides operational, administrative, and transactional support to the Sales/Rental organization. The coordinator supports Sales/Rental representatives and managers; assists with equipment quotes, proposals, and documentation; coordinates equipment availability, transfers, and inventory inquiries; and serves as a point of contact for internal questions about customer orders and Sales/Rental transactions. The role also supports customer onboarding and account setup. Responsibilities include creating and processing Sales/Rental orders, purchase orders, and related documents; maintaining complete and accurate records; coordinating with Credit, Accounting, Service, and Operations; monitoring order status; communicating updates; and assisting with invoicing and reconciliation. The coordinator maintains customer, equipment, and transaction records in CRM and ERP systems, supports data quality, and tracks manufacturer programs, incentives, and discounts. The role provides responsive customer and internal-partner support, helps coordinate communication across departments, works to resolve transaction issues, and escalates issues when needed. The employee is expected to incorporate Alta’s Guiding Principles into daily activities, perform other duties as assigned, and maintain consistent, reliable attendance, including being ready to work at the designated start time. The work environment includes occasional standing, walking, reaching, stooping, kneeling, crouching, or crawling, and regular sitting, hand use, talking, and hearing. The employee frequently lifts up to 10 pounds and occasionally lifts or moves office materials weighing up to 25 pounds. No special vision requirements are listed.

Requirements

Two or more years of experience in Sales/Rental support, customer service, business operations, or a related role.
Excellent time management skills.
Upbeat and positive attitude.
Ability to multi-task in a fast-paced environment.
Excellent verbal and written communication skills.
Good computer skills, with a focus on Microsoft Word, Excel, and Outlook.
Ability to speak effectively before groups of customers or employees of the organization.
Intermediate reasoning ability, including applying common-sense understanding to written, oral, or diagrammed instructions and addressing problems involving several concrete variables in standardized situations.

Nice To Haves

Associate's degree in business administration, Sales/Rental, Marketing, or a related field.
Experience working with CRM, ERP, or other business systems.
Knowledge of construction equipment, JCB products, or a similar industry.
Experience with Epicor/SILK systems.

Responsibilities

Provide day-to-day administrative support to assigned Sales/Rental representatives and Sales/Rental managers.
Assist with preparing equipment quotes, proposals, and Sales/Rental documentation.
Coordinate equipment availability, transfers, and inventory inquiries.
Serve as a primary contact for internal inquiries related to customer orders and Sales/Rental transactions.
Support customer onboarding and account setup activities.
Create and process Sales/Rental orders, purchase orders, and related transaction documents.
Ensure required documentation is complete and accurately maintained.
Coordinate with Credit, Accounting, Service, and Operations teams to facilitate transaction completion.
Monitor order status and communicate updates to stakeholders.
Assist with invoicing and documentation reconciliation activities.
Maintain accurate customer, equipment, and transaction records in CRM and ERP systems.
Support data quality and governance initiatives through timely and accurate system updates.
Assist with tracking manufacturer programs, incentives, and discounts.
Provide responsive support to customers and internal business partners.
Coordinate communication between departments to resolve transaction issues efficiently.
Promote professionalism and customer satisfaction throughout the Sales/Rental process.
Escalate issues when necessary and help facilitate timely resolution.
Incorporate Alta’s Guiding Principles into daily activities and perform other duties as assigned.
Maintain consistent, regular, and reliable attendance, including readiness to work at the designated start time.