Sales Professional - Outside Sales

SCI Shared Resources•Seattle, WA

3d•Remote

About The Position

The Sales Professional presents at-need cemetery and pre-need arrangement services and products to consumers, works toward monthly sales targets, and develops community relationships to generate qualified leads. The role follows up on marketing-generated leads, schedules sales appointments, and builds professional relationships with client families to encourage referrals and deliver service excellence. The position is commission-incentivized, with a first-year estimated total target compensation range of $50,000 to $100,000 annually. Subsequent-year earnings commonly range from $100,000 to $150,000 or more. Actual compensation varies based on individual performance, geographic location, and business conditions. The position pays at least $20.90 per hour for all hours worked. Benefits include medical, dental, and vision coverage; flexible spending accounts; a health savings account with company contribution; sick leave; short- and long-term disability; life and dependent life insurance; voluntary accidental death or dismemberment insurance; a 401(k) retirement savings plan with company match; and an employee assistance program.

Requirements

High school diploma or equivalent.
Funeral Directors License where required by state law.
Life Insurance license where required by state law; the company will support obtaining licensing.
Current state/province-issued driver’s license with an acceptable driving record.
Goal-oriented, self-starting approach.
Computer and technology skills.
Public speaking ability and comfort presenting to small groups.
Ability to work well independently and as part of a team.
Ability to work a significant number of evenings and weekends.

Nice To Haves

College coursework preferred.
Sales experience preferred.
Industry experience is a plus.
Previous experience with Customer Relationship Management (CRM) systems is a plus.
Bilingual ability is a plus.

Responsibilities

Attain or exceed monthly sales revenue quotas.
Present Dignity Memorial Personal Planning Guide presentations to consumers about at-need cemetery and pre-need arrangement services and products.
Explain the benefits of pre-planning and guide prospective families through cemetery grounds or crematory mausoleums, listening to their needs and discussing options.
Understand each family’s needs and offer appropriate solutions while providing service beyond expectations.
Promote the SCI brand and service excellence.
Complete contracts accurately and thoroughly in accordance with company processes, follow up on outstanding documents and questions, and review final contracts with families.
Generate leads through community, professional, civic, business, and organizational relationships; prospect for at least 50% of the workday through activities such as events, door knocking, and seminars.
Track prospecting and activity in the CRM database and follow up on leads to qualify them and schedule appointments.
Obtain referrals from families served through aftercare visits and prepare appointment materials based on qualified leads and relevant cultural knowledge.
Build and maintain service-oriented relationships with families, resolve concerns, communicate honestly, and meet commitments.
Support grieving families with acts of kindness and attend services and/or receptions.
Maintain continuity of support from at-need services through aftercare and future planning.
Collaborate with management and staff to provide high-quality service and improve processes, and share family concerns with the SCI team.