Sales Production Associate - Grape Rd. - FT
About The Position
The Sales Production Associate receives, sorts, prices, tags, and stocks donations to maintain a smooth flow from the drive-thru to the sales floor and support efficient store operations. The role provides customer service, helps maintain inventory and organized stock areas, and processes customer transactions. It also supports continuous improvement and teamwork while embodying Goodwill’s mission to “Empower people to achieve their most abundant life” and upholding the company’s core values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. The position reports to the Store Manager, who evaluates performance annually.
Requirements
- Authorized to work in the United States.
- Flexible availability.
- Excellent customer service skills, including the ability to engage positively with donors, express gratitude, and create a welcoming experience.
- Friendly and approachable demeanor, with patience and professionalism in interactions.
- Strong attention to detail when sorting, inspecting, and pricing donated items.
- Ability to learn and apply donation policies, including identifying acceptable and non-acceptable items.
- Basic understanding of safety protocols, proper lifting techniques, hazard awareness, and workplace safety procedures.
- Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
- Strong teamwork and communication skills.
- Ability to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use the head and neck in twisting or static motions while looking up or down.
- Ability to lift and/or move up to 50 pounds and move filled boxes, barrels, and Z-racks weighing no more than 50 pounds.
- Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.
Responsibilities
- Greet customers warmly, provide excellent customer service, and promptly address inquiries.
- Track inventory levels, perform regular counts, restock merchandise, and report discrepancies to management.
- Keep the stockroom and back-end inventory organized and accessible.
- Accurately process purchases through the POS system and handle cash, credit, and debit transactions.
- Monitor the cash drawer for discrepancies and assist with end-of-day cash balancing and deposits.
- Follow Kaizen standards and seek ways to improve efficiency, organization, and workflow.
- Collaborate with team members and supervisors, adapt to changing priorities, and contribute to a positive team environment.
- Perform other duties as assigned by the supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
