Entry-Level Sales & Practice Success Coordinator
About The Position
Upperline Health, the nation's largest provider group focused on lower extremity, wound, and vascular care, is hiring a Practice Success Coordinator to support our value-based care program, Upperline Plus. In this onsite, patient-facing role, you'll work daily at partner practices helping patients understand and enroll in Upperline Plus using an iPad. You'll build trust through friendly conversations, explain program benefits during check-in/check-out, and collaborate with clinic staff to hit enrollment and engagement goals and improve workflows. About This Role: You're educating patients and guiding them to enroll in a healthcare program, similar to a consultative sales or enrollment role. No sales experience is required, just strong interpersonal skills and the ability to clearly communicate value. Compensation includes a commission component tied to enrollment and engagement goals, making this a great fit for motivated, results-driven candidates looking to grow their sales skills in a healthcare setting. Our team enjoys excellent work/life balance - no night, weekend, or holiday shifts are required!
Requirements
- High school diploma or equivalent
- 2+ years of customer service experience
- Comfort with iPads and Microsoft Office
- Strong communication skills and HIPAA awareness
Nice To Haves
- Background in retail, hospitality, or call centers
- Experience working with older adults/geriatric populations
- Results-driven, mission-motivated mindset
Responsibilities
- Educate and enroll patients in the program
- Help patients see the value of engaging in the program and guide them through scheduling visits
- Build rapport with patients and clinic teams
- Partner with clinic staff to troubleshoot issues and refine enrollment workflows
- Represent Upperline's culture and values at partner sites
Benefits
- Medical, dental, vision, 401(k) with company matching, PTO, and parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
