Sales Planning & Operations Manager - Program Management

Paychex•Cincinnati, OH

About The Position

Leads the planning and execution of strategic sales initiatives approved by the Senior Vice President of Sales and Division Vice Presidents. Accountable for executing key divisional sales initiatives, achieving established divisional KPIs, and managing matrix teams for strategic sales initiatives. The role analyzes performance, advises senior leadership on sales processes and policy, supports sales talent acquisition and retention, and identifies opportunities to improve sales operations and standardization.

Requirements

At least 3 years of experience in management and/or sales, with thorough knowledge of sales and expert knowledge of Human Capital Management or Human Resource Outsourcing offerings.
At least 1 year of experience leading a matrix team and/or managing projects.

Nice To Haves

Bachelor's degree preferred.
Sales experience preferred.
Management experience preferred.
Budgeting experience preferred.
Leadership experience preferred.
Business administration experience preferred.
Sales management experience preferred.
Marketing experience preferred.
Auditing experience preferred.
Expense report experience preferred.
Product lining experience preferred.
Accounting experience preferred.
Business-to-business experience preferred.
Selling techniques experience preferred.
Business development experience preferred.
Sales prospecting experience preferred.

Responsibilities

Coordinate a collaborative matrix team of internal sales support and corporate partners to execute divisional sales initiatives and strategies.
Analyze KPIs for sales execution initiatives, measure progress against defined success criteria, and diagnose areas of opportunity.
Advise senior leadership on measures to improve performance through sales processes, reinforcement methods, and compensation enhancements.
Provide strategy-planning guidance based on sales methodologies, data-driven insights, and competitive intelligence and positioning.
Optimize sales coverage and distribution through territory assessment, distribution analysis, and growth forecasting.
Partner with HROD on top-talent acquisition and retention through compensation, incentive programs, recruitment strategies, onboarding, and sales training.
Advise senior leadership on policy improvements, procedures, and best practices aligned with Paychex values and its future-state vision.
Inspect and enforce sales policies, process methodologies, and performance conditions.
Collaborate with internal partners to build business cases for recommended changes from senior leadership.
Work with Sales Enablement to explore operational excellence tools that optimize business process performance.
Coordinate and monitor sales activities to ensure standardization and compliance with corporate and divisional practices; identify opportunities for continuous improvement in sales processes and procedures.
Conduct DSM round tables, office-hour meetings with first-year DSMs, and best-practice discussions.
Analyze districts and use data to identify trends and opportunities in DSM management operations, including 1:1 cadences, field and seat-ride schedules, dashboard use, team meeting agendas and coordination of monthly representative training schedules.