Sales Performance Manager

Avis Budget Group • Nashville, TN

4d

About The Position

At Avis Budget Group, the Sales Performance Manager acts as a servant leader, coaching and mentoring counter sales staff to increase revenue and support the team’s earning potential. The role serves as an internal sales expert and partners with Operations leadership and local managers to assess, measure, and improve counter sales performance and revenue-generation activities. The manager identifies business needs, recommends training plans, facilitates local sales training, and develops and maintains materials for sales initiatives. The position is based in Nashville, Tennessee, and requires travel between assigned locations, averaging about 50%.

Requirements

• Bachelor’s degree and at least 1 year of supervisory experience; or an associate degree and at least 2 years of supervisory experience; or a high school degree and at least 4 years of supervisory experience.
• At least 2 years of progressive sales experience in a counter sales environment.
• At least 2 years of experience executing training initiatives and coaching and mentoring sales professionals.
• Valid driver’s license and willingness and ability to travel between assigned locations, averaging about 50%.
• Full understanding of effective customer service and sales concepts.
• Strong work ethic and sense of urgency.
• Ability to identify the root cause of a problem and use resources to provide appropriate solutions.
• Effective communication with individuals at all levels.
• Ability to build trust and rapport with others.
• Excellent administrative and organizational skills using Microsoft Office products, including Outlook, Word, Excel, and PowerPoint.

Responsibilities

• Act as an internal sales expert and partner with Operations leadership to assess, measure, and enhance revenue-generation activities related to counter sales effectiveness.
• Partner with local managers to identify and analyze revenue-generation opportunities for products and services in support of business goals.
• Monitor sales agents’ overall effectiveness throughout the sales process.
• Coordinate communications related to counter sales initiatives, products, and processes.
• Assess and analyze business needs and recommend training plans and programs to enhance knowledge and skills.
• Facilitate local sales training programs and stay updated on training methods and techniques.
• Develop and maintain training materials for sales initiatives, including presentations, job aids, participant handouts, virtual class materials, and other resources.
• Coach and mentor counter sales staff.

Benefits

• Use of a new company vehicle.
• Medical, dental, vision, life, and disability insurance.
• Optional group legal, identity theft, accident insurance, flexible spending account, and additional life insurance coverage.
• Up to $270 as a tax-free benefit for public transportation or parking expenses.
• 401(k) retirement plan with company-matched contributions.
• Full training to learn the business and enhance professional skills.
• Employee discounts, including discounted prices on Avis/Budget car purchases.
• Employee Assistance Program services, including counseling, financial and legal consultation, and referrals for care services.
• Community involvement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager