Sales - Parts/Distribution

AdvanTec Marine • Gold Beach, OR

13d • $20 - $25

About The Position

Responsible for all parts sales and assistance to customers inquiring about after-sale parts. The role provides a high level of customer service and assists account managers in all aspects of parts sales. The position handles customer inquiries, prepares quotes, provides basic technical support, coordinates responses with internal teams, processes orders, helps ensure timely shipping and delivery, and compiles sales reports.

Requirements

• High school diploma or GED.
• 1–2 years of experience in a customer service or sales role.
• Excellent computer skills and knowledge of MS Office, with the ability to learn new software.
• Ability to work independently and be a strong member of a team.
• Excellent math and communication skills.
• Ability to multitask successfully in a fast-paced environment.
• Use professional language and maintain minimal to no shop gossip.
• Wear appropriate office attire; jeans and a button-up shirt are acceptable, while sweatshirts and logo T-shirts are not.

Nice To Haves

• Ability to read drawings and blueprints.
• Previous parts and service experience.
• Technical knowledge or background in manufacturing and/or the marine industry.
• Highly detail-oriented.

Responsibilities

• Handle marine parts sales inquiries received by phone, email, fax, and the web store.
• Research and accurately prepare parts quotes, then present them by phone, email, or as otherwise requested by the customer.
• Provide basic technical support as needed.
• Coordinate with engineering, production, sales, and other resources to respond to technical requests.
• Work with supply chain to verify parts availability and communicate accurate shipping dates to customers.
• Enter parts orders accurately into the order system and work with supply chain to ensure parts ship as promised.
• Finalize sales by gathering payment and shipping information; coordinate with inside team members to support on-time delivery; and inform customers of changes affecting final price or delivery.
• Compile weekly and monthly parts sales reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED