Parts & Distribution Specialist

Alamo Group Inc.•Hopkinton, NH

About The Position

The Parts & Distribution Specialist assists customers in the parts department, both in person and by phone, and enters orders into the computer. The role includes handling customer orders and parts information, receiving and organizing freight and inventory, supporting inventory control, and loading customer orders and trucks in the yard. The position is listed at HP Fairfield in Hopkinton, New Hampshire.

Requirements

  • Customer service experience.
  • Ability to manage competing priorities.
  • Excellent verbal and written communication skills.
  • Ability to work independently without continuous direction or supervision.
  • Driver’s license.
  • Experience operating a forklift.

Nice To Haves

  • General computer and word processing experience.
  • Industry-related experience in municipal, contractor, rental equipment, heavy machinery, and/or farming equipment.

Responsibilities

  • Wait on customers, fill orders, requisition parts, and provide information as necessary.
  • Unpack, log, and prioritize returns.
  • Check in freight and UPS orders.
  • Receive items into inventory.
  • Put away freight and UPS orders.
  • Put away and load customers’ orders.
  • Accurately package, label, and stock inventory items.
  • Use the computer to process receiving.
  • Assist with inventory control.
  • Load trucks in the yard.
  • Provide excellent customer service to customers over the phone and in person.
  • Complete other tasks as assigned by parts department staff.
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