Sales Outfitter Firearms

Bass Pro Shops • Morgantown, WV

3d • Onsite

About The Position

The Sales Outfitter - Firearms is responsible for maintaining firearms counter sales and customer service, as well as floor and counter sales of other hunting merchandise. The role includes greeting and acknowledging customers promptly and warmly, handling merchandise carefully, and providing customers with information, assistance, and direction.

The position supports a strong commitment to customer service and a pleasant shopping experience. The Sales Outfitter assists customers with purchasing decisions by identifying and evaluating their needs, recommending products, and promoting programs such as CLUB membership, VOC, and in-store pickup. The role also requires accurate completion of Form 4473, product demonstrations, organization and replenishment of merchandise, product knowledge training, awareness of advertised sales, maintenance of pricing and signage, seasonal merchandise moves, and upkeep of a clean, stocked work area. Employees follow company policies and procedures and perform other duties as assigned.

The job is performed under general supervision using established procedures and innovation. It involves choosing among limited alternatives to resolve problems, occasional independent judgment, and recommendations regarding work procedures, policies, and practices.

Requirements

• High school diploma or equivalent.
• 0–2 years of retail experience.
• Must be at least 21 years old.
• Knowledge of firearms and ammunition products.
• Knowledge of ATF federal and state regulations.
• Customer service and sales experience or ability relating to firearms and ammunition.
• Knowledge of GCA.
• Ability to merchandise and stock merchandise.

Responsibilities

• Provide prompt, friendly customer service and contribute to a productive shopping experience.
• Identify and evaluate customer needs and recommend products based on that analysis.
• Promote programs including CLUB membership, VOC, and in-store pickup.
• Ensure Form 4473 paperwork is completed thoroughly and accurately.
• Demonstrate products to customers.
• Organize and maintain merchandise at the gun counter and throughout the retail store.
• Replenish products on shelves according to merchandising guidelines.
• Maintain product expertise through ongoing product knowledge training.
• Stay knowledgeable about advertised sales and maintain pricing and signage.
• Assist with seasonal floor merchandise moves.
• Keep the work area clean, neat, and well stocked with supplies.
• Follow company policies and procedures.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Dental benefits.
• Vision benefits.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED