Sales Outfitter Firearms

Bass Pro Shops • Prattville, AL

19h

About The Position

The Sales Outfitter - Firearms maintains counter sales and customer service for firearms, along with floor and counter sales of other hunting merchandise. The role involves greeting and acknowledging customers promptly and in a friendly manner, handling merchandise with care, and providing customers with information, assistance, and direction.

The position supports a strong commitment to world-class customer service and aims to create a pleasant, productive shopping experience. The outfitter helps customers make buying decisions by identifying and evaluating their needs and recommending suitable products, while promoting programs such as CLUB membership, VOC, and in-store pickup. The role also involves ensuring Form 4473 completion, maintaining merchandise and stock, building product knowledge, and following company policies and procedures.

This position works under general supervision and established procedures, with occasional independent judgment to complete assignments and make recommendations about work procedures, policies, and practices. Other duties may be assigned.

Requirements

• High school diploma or equivalent.
• 0–2 years of retail experience.
• Must be 21 years of age or older.
• Knowledge of firearms and ammunition products.
• Knowledge of ATF federal and state regulations.
• Knowledge of firearms and ammunition customer service and sales.
• Knowledge of GCA.
• Ability to merchandise and stock merchandise.

Responsibilities

• Provide prompt, friendly customer service and help create a pleasant, productive shopping experience.
• Identify and evaluate customers’ needs and make product recommendations.
• Promote programs including CLUB membership, VOC, and in-store pickup.
• Ensure Form 4473 paperwork is completed thoroughly and accurately.
• Demonstrate products to customers.
• Organize and maintain merchandise for sale at the gun counter and throughout the retail store.
• Replenish products on shelves according to merchandising guidelines.
• Maintain product expertise through ongoing product knowledge training.
• Stay informed about advertised sales and maintain pricing and signage.
• Assist with seasonal floor merchandise moves.
• Keep the work area clean, neat, and stocked with supplies.
• Follow company policies and procedures.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Dental benefits.
• Vision benefits.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED