Sales Operations Strategist (Remote Canada)

Directive•Toronto, ON

9d•Remote

About The Position

This role, internally titled Account Strategist, Sales Operations, has the mission to execute world-class Go-To-Market (GTM) architectures and Salesforce configurations. The goal is to transform clients' CRM environments into high-velocity revenue engines. The individual in this role acts as the technical champion, owning the execution of high-level architecture defined by the Director of RevOps and making the blueprint a reality within Salesforce. Key aspects include ensuring data hygiene, routing logic, and reporting are flawless. The ideal candidate is a Salesforce wizard who thinks in ERDs, understands when to use Formula Fields versus Flows, and has experience with messy data migrations. They possess a consultant mindset, asking 'Why?' and effectively explaining technical solutions to stakeholders. The role requires an agency DNA, meaning discipline with time-tracking and thriving in a high-velocity, multi-client environment. Precision is paramount, with a 'double-check' culture and a commitment to testing Flows in a Sandbox before production.

Requirements

4+ years of deep Salesforce Administration/Strategy experience
Expert-level knowledge of Salesforce Flows (Workflows and Process Builder are 'dinosaurs' to you)
Experience with the modern RevOps stack: LeanData, Gong, Outreach/Salesloft, and CPQ tools
Proven ability to manage multiple projects concurrently without dropping the ball
Salesforce Certified Administrator

Nice To Haves

SaaS experience preferred
2+ years in a client-facing agency or consultancy is highly preferred
Salesforce Certified Advanced Admin or Platform App Builder preferred

Responsibilities

Execute world-class GTM architectures and Salesforce configurations that transform clients' CRM environments into high-velocity revenue engines
Own the execution of high-level architecture defined by the Director of RevOps
Make the blueprint a reality within Salesforce
Ensure data hygiene, routing logic, and reporting are flawless
Ask 'Why?' when addressing client requests and explain technical solutions to Sales Managers
Be disciplined with time-tracking and thrive in a high-velocity, multi-client environment
Maintain a 'double-check' culture and test Flows in a Sandbox before pushing to production

Benefits

Competitive base salary
Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle
100% employer-paid medical plan for you and a 50% employer contribution for your dependents
Access to certified therapists through Spring Health
Membership to Headspace
Gympass
Unlimited PTO (2-week minimum)
Paid Company Holidays
Your Birthday Off
End of Year Recharge (Closed December 24 - January 1)
Paid Parental Leave
Traditional and Roth 401(k) with a 3% company match
Annual bonus based on tenure, which scales in total amount over time
Annual Anniversary Trip with peers and executive leadership for fun and entertainment!