Sales Operations Specialist

Gibson Homewares • Commerce, CA

2d • Onsite

About The Position

Gibson Homewares is seeking a Sales Operations Specialist to support a Sales Manager and drive seamless execution of the sales process from ideation through final delivery. This is a high-visibility, in-house role ideal for a detail-oriented sales support professional who thrives in a fast-paced, cross-functional environment. The Sales Operations Specialist plays a critical role in supporting sales operations and ensuring accuracy, efficiency, and coordination across all stages of the sales lifecycle. You will serve as a key liaison between Sales, Creative, Marketing, Order Management, and Purchasing teams while maintaining professional relationships with retail customers.

Requirements

• On-site position ; must be able to commute to Los Angeles daily (Monday-Friday)
• 2+ years of inside sales support or sales operations experience
• Excellent written and verbal professional communication skills
• Strong customer-facing presence; comfortable working with retail customers
• Proficient in Microsoft Office , including Outlook and Excel
• Intermediate Excel skills , including formulas and data handling
• Experience working with ERP systems (Oracle preferred)

Nice To Haves

• College degree preferred

Responsibilities

• Provide end-to-end sales operations support for a Sales Manager and sales team
• Manage and track new product development timelines and deliverables
• Coordinate closely with cross-functional teams , including Creative, Marketing, Order Management, and Purchasing
• Prepare, process, and manage sales quotations using Oracle
• Monitor sales order progress to ensure accuracy, timeliness, and customer satisfaction
• Maintain professional communication with internal teams and external retail partners

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree