Sales Operations Specialist

Lastwall

8d•Onsite

About The Position

The Sales Operations Specialist will help turn that momentum into disciplined execution. This role will support our Canadian and U.S. Strategic Account Executives and U.S. by improving proposal quality, funnel visibility, CRM discipline, market analysis, event follow-up, and competitive intelligence. This is a high-leverage operating role for someone who thrives on structure, detail, evidence, and execution. Sales will move quickly; your job is to help the team move quickly and with precision.

Requirements

5+ years in sales operations, revenue operations, proposal management, business development support, or GTM operations, ideally in SaaS, cybersecurity, government technology, defense, or critical infrastructure.
Strong proposal and RFP coordination skills. You can manage inputs from multiple stakeholders, maintain version control, track deadlines, and produce polished, accurate submissions.
Comfort with CRM systems and sales reporting. You understand pipeline stages, activity tracking, dashboards, forecasting, and the importance of clean data.
Analytical operating style. You use evidence, not anecdotes, to identify trends, risks, gaps, and opportunities.
Ability to support complex sales cycles. You understand that government, defense, and infrastructure deals involve multiple stakeholders, long timelines, procurement steps, and careful follow-through.
High attention to detail and follow-up. You keep the team organized, deadlines visible, and next actions clear.
Strong written communication. You can help turn technical, commercial, and compliance input into clear customer-facing language.

Nice To Haves

Bilingualism is an asset. French capability is valuable given the Canadian government and critical infrastructure focus.

Responsibilities

Support the creation, coordination, and follow-up of proposals, RFP responses, RFIs, security questionnaires, and customer-facing sales materials.
Work with Sales, Product, Engineering, Legal, Finance, and leadership to keep submissions accurate, complete, on time, and aligned to Lastwall’s positioning.
Build and maintain clear reporting on pipeline, stage progression, next steps, risks, close probability, and forecast confidence.
Help sales leaders understand what is real, what is stuck, what needs action, and where support is required.
Help implement, improve, and maintain CRM workflows, data hygiene, dashboards, account records, opportunity stages, activity tracking, and reporting standards.
Track market signals, target account activity, campaign and event outcomes, win/loss patterns, competitor activity, and deal movement.
Turn scattered information into insight that helps Lastwall prioritize accounts, sharpen messaging, and improve execution.
Support GTM event planning, attendee targeting, meeting coordination, briefing materials, lead capture, and post-event follow-up.
Ensure events produce measurable commercial outcomes, not just visibility.