Sales Operations Specialist

Alfred Kärcher SE & Co. KG • Aurora, CO

1d • $58,000 - $65,000

About The Position

The Sales Operations Specialist provides critical operational support to Key Account Manager(s), ensuring flawless order execution and portal management across Amazon, webshops, and major marketplace channels. The role supports daily retailer and marketplace workflows, order processing, pricing accuracy, shipment tracking, invoicing resolution, and cross-departmental projects.

Requirements

• Associate degree in Business or an equivalent blend of education and practical experience.
• At least 1 year of experience in sales operations, customer service, or a closely related role.
• High proficiency with Google Workspace and Excel.
• Strong adaptability, attention to detail, and problem-solving skills in a fast-paced environment.
• Excellent oral and written communication skills and the ability to support demanding internal and external stakeholders effectively.

Nice To Haves

• Hands-on experience with SAP.

Responsibilities

• Manage daily operational workflows across retailer portals and marketplaces, including Amazon, Target, Walmart, eBay, Best Buy, and the webshop.
• Set up and update portal content and resolve customer inquiries.
• Own end-to-end order processing, including order entry for non-integrated portals and confirmation of Amazon Direct Import orders.
• Maintain pricing accuracy across customer orders in SAP daily and track shipments to meet customer SLAs.
• Partner with the accounting team to resolve invoicing discrepancies and manage weekly non-contractual tracker resolutions.
• Collaborate proactively on cross-departmental projects to streamline workflows and support sales objectives.

Benefits

• Medical, dental, and vision plans.
• 11 paid holidays per year.
• Flexible PTO for exempt employees and generous PTO for non-exempt employees.
• HAS, FSA, and 401(k) matching plans.
• Paid sick time.
• Short- and long-term disability insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree