Sales Operations Specialist, Los Angeles

Maleda TechLos Angeles, CA
Onsite

About The Position

We are looking for a dynamic and driven Sales Operations Specialist to be the frontline voice of a fast growing in-home services marketplace in key Los Angeles neighborhoods, including Central LA and Silicon Beach (Santa Monica to Playa Vista). This is a field based role focused on generating leads, delivering in-person sales pitches, and kicking off the onboarding process with local service providers. If you are scrappy, people focused, and energized by building something new in your own community, this role is for you.

Requirements

  • 3 to 5 years of experience in sales, partnerships, or community engagement.
  • Exceptional interpersonal skills, with comfort cold calling and initiating conversations in a variety of formats.
  • A curious and scrappy mindset, with an eagerness to proactively test new tactics and approaches to source and close leads.
  • Highly organized, with the ability to manage multiple conversations and leads across various platforms.
  • A clear and positive communicator, both verbally and in writing, with an authentic voice.

Nice To Haves

  • Familiarity with social platforms such as Facebook Groups, Reddit, and Nextdoor for community engagement and lead generation.
  • Experience working with or a strong understanding of small business owners, service providers, hosts, or side hustlers.
  • Passion for creating economic opportunity and a sense of belonging within local communities.

Responsibilities

  • Identify and connect with potential service providers in person, sourcing through online research, cold calling, community engagement, and local networking.
  • Deliver persuasive in-person conversations that showcase our services and offerings, converting interest into new provider sign-ups.
  • Partner with cross-functional teams to facilitate the initial onboarding of new providers, making sure they are well informed and set up for success.
  • Gather insights from prospective providers and the local community to inform sales strategies and improve our offerings.
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