Sales Operations & Procurement Specialist

KDDI America • Torrance, CA

11d • $25 - $26

About The Position

The Sales Operations & Procurement Specialist is responsible for sales support and procurement operations for internal teams and customers. The role supports the manager in facilitating team best practices and achieving economies of scale in purchasing goods and services. It helps ensure goods and services offer appropriate value and quality and are delivered on time. Key functions include managing the end-to-end sales order process through the Navision system, including quotes, purchase orders, delivery, and invoicing; managing contract modifications, renewals, and terminations; coordinating annual customer warranty renewals; and providing administrative support to the sales team.

The position also supports sales quoting and invoicing, procurement and purchasing, vendor relationships, operational data management, and warehouse shipping, receiving, and inventory. It maintains records and reports, supports process-improvement initiatives, and performs other duties assigned by the supervisor. Japanese and English are required. The compensation range is $24.50–$26.00 per hour.

Requirements

• Japanese and English language skills.

Responsibilities

• Create price quotations for renewals of existing licenses and maintenance contracts and for straightforward System Integration projects.
• Create System Integration invoices in the Navision system.
• Work with the billing team to ensure invoice accuracy and follow up on accounts receivable.
• Respond to customer inquiries on behalf of the sales team.
• Obtain quotes, lead times, and specifications requested by Sales or Engineering.
• Prepare and process purchase orders by verifying specifications and pricing, coordinating with purchase planners, and obtaining approval from the requisitioning department.
• Send orders to distributors and suppliers and monitor, track, and expedite deliveries.
• Verify received items against purchase orders and resolve shipment discrepancies with distributors and suppliers.
• Reconcile and forward received documentation and invoices for payment approval.
• Manage vendor quotes, purchase orders, and delivery coordination.
• Provide data, analysis, and reports to support sales team operations.
• Negotiate vendor pricing, volume discounts, and contract terms, and maximize Partner Incentive programs such as rebates, co-op funds, and deal registration benefits to achieve year-over-year cost reductions.
• Maintain accurate, up-to-date Navision records, including sales data updates and Excel files.
• Visualize the project base P&L.
• Troubleshoot Navision system errors in coordination with OAIT and Accounting teams.
• Collect, analyze, and summarize purchasing and operational data to support planning and identify trends.
• Manage warehouse tasks, including shipping, receiving, and inventory management.
• Participate in KAIZEN initiatives to improve workflows and cross-departmental collaboration.
• Prepare documentation, including data analysis reports and operational manuals.
• Perform other tasks and duties assigned by the supervisor.

Benefits

• Medical, dental, and vision coverage.
• Basic life insurance and AD&D.
• Short-term and long-term disability insurance.
• Flexible Spending Account (FSA).
• 401(k) with company match.
• Paid time off, including vacation, sick time, and floating holidays, plus 13 paid holidays.
• Tuition reimbursement program.
• Employee Assistance Program (EAP).
• Wellbeing Solutions Program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed