Sales Operations Manager

NetCareers•Boston, MA

About The Position

Transmit Security is a profitable, ten-year-old company founded and led by experienced cybersecurity and identity-security professionals. It combines a startup-style operating environment with a global enterprise customer base and has launched several products in recent years. Its platform brings together customer identity management, identity verification, and fraud prevention for consumer-facing industries. The Sales Operations Manager reports to the Director of Revenue Operations. The role manages the deal desk, prepares sales and marketing reports, administers sales compensation plans, maintains data integrity across sales tools, and supports other go-to-market projects. It also involves creating and maintaining documentation, delivering enablement, and providing daily support.

Requirements

  • Bachelor’s degree.
  • At least 5 years of experience in a similar role.
  • Strong analytical, project management, and organizational skills.
  • Proficiency with sales and marketing tools, including Salesforce and HubSpot.
  • Proven ability to work effectively with cross-functional teams and stakeholders to improve sales-organization operations and success.

Nice To Haves

  • Experience at a high-growth, global SaaS technology company.

Responsibilities

  • Produce monthly, quarterly, and annual sales reports.
  • Analyze data and provide objective insights or recommendations for process improvements; obtain approval and facilitate implementation.
  • Manage compensation-plan distribution and work with Finance to deliver monthly commissions to the go-to-market team.
  • Create and deliver annual or as-needed compensation-plan presentations and respond to participant inquiries.
  • Maintain a global sales coverage model supporting lead assignment and routing, system access and visibility, and compensation.
  • Ensure deal review and approval processes follow company policies and guidelines, including quote and order-form generation and Closed Won reconciliation with Finance.
  • Partner with Marketing to define end-to-end global processes that support closed-loop and ROI reporting.
  • Manage the deal desk, sales and marketing reporting, sales compensation administration, and data integrity across sales tools.
  • Create and maintain documentation, deliver enablement, provide daily support, and support additional go-to-market projects as assigned.

Benefits

  • Competitive salary.
  • Comprehensive benefits package including health, dental, and vision insurance.
  • Dynamic and collaborative work environment with a focus on innovation.
  • Flexible work arrangements and remote work options.
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