Sales & Operations Manager - Early Career MBAs should apply
About The Position
Green Waste Recycle Yard is seeking a Sales & Operations Manager to lead customer sales, business development, daily operations, and team coordination at its Richmond based facility. This is a sales-focused leadership position particularly well suited for someone who has worked with residential and commercial contractors, landscape designers/architects, with lumber or a sawmill, or for a recent graduate student who would like to try their hand at running an entire division alone. The successful candidate will be responsible for developing customer relationships, managing incoming opportunities, preparing estimates and proposals, and growing product sales while overseeing daily operations across the yard. The ideal candidate is equally comfortable meeting with customers, managing projects, coordinating logistics, solving operational challenges, and leading employees in a fast-paced environment. This position is the sole point-person for both revenue generation and day-to-day business operations, including direct management of operators, drivers, mechanics, and yard staff.
Requirements
- Ideally, 3+ years of sales experience, with project management or operations management experience preferred.
- The right person for this role is highly organized and able to track multiple projects
- Experience building and managing customer relationships and driving revenue growth; preparing quotes, proposals, estimates, and customer-facing communications, etc.
- Excellent organizational and communication abilities
- Experience supervising employees and leading teams is desired. However, if you’ve led projects as a volunteer or served as a key player in a sport, team (READ: Know how to encourage others to work collaboratively) then let us know.
- The right person for this job is 100% self-motivated with the ability to work independently and make sound decisions with minimal supervision
- You will be an even better fit if you’ve worked in construction, landscaping, recycling, trucking, manufacturing, lumber, or a related field industries preferred
- Proficiency with Microsoft Office Suite and general business software systems
- Ability to manage multiple priorities simultaneously in a fast-paced environment.
- Available to work 40+ hours per week on salary.
- Expected to show up to the site in cases of emergency (Security alarms, after-hours issues, etc.)
- Live within a brief commute of 2550 Garden Tract Road, Richmond, CA.
Nice To Haves
- Bilingual English/Spanish
- Experience with CRM (Customer Relationship Management software like Salesforce)
- Previous experience making outbound calls
- Experience in the lumber or landscape design industry
Responsibilities
- Serve as the primary point of contact for customer inquiries and projects
- Prepare estimates, proposals, invoices, and sales orders
- Develop relationships with contractors, municipalities, schools, landscape firms, arborists, and homeowners
- Identify opportunities to grow sales across mulch, lumber, timbers, milling services, and specialty wood products
- Manage customer accounts from initial inquiry through project completion
- Resolve customer concerns and maintain a high level of customer satisfaction
- Schedule deliveries and trucking operations
- Coordinate inventory and material availability
- Track sales performance and project status; deliver monthly reports to senior management
- Utilize business management software and operational systems to manage customer accounts, projects, scheduling, and reporting
- Support pricing, operational planning, and process improvement initiatives
- Directly supervise operators, drivers, mechanics, and yard staff. This includes interviewing, providing performance feedback, writing up employees when needed, coaching them through PIPs (Performance Improvement Plans) if ever needed, and participating in terminations (if every needed)
- Coordinate daily activities and assign priorities across departments
- Manage workflow, equipment utilization, and material movement throughout the facility
- Monitor production schedules and project timelines
- Maintain safe and organized yard operations
- Assist with hiring, training, and employee development
- Foster accountability, teamwork, and a positive workplace culture
Benefits
- Medical, dental, and optical insurance fully paid (100%!) by the company
- 5 paid holidays
- 5 paid sick days
- PTO (paid time off)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
