Sales Operations, Manager

CodeRabbit•Boston, MA

18h

About The Position

The Manager of Sales Operations will be responsible for driving sales forecasting, pipeline management, sales analytics, CRM operations, and GTM tool optimization in direct support of Sales leadership. You will help scale the business by building data-driven processes and scalable operational frameworks that improve field productivity and fuel revenue growth. This role reports to the Head of Revenue Operations.

Requirements

5+ years in sales or revenue operations at high-growth B2B SaaS companies, with hands-on ownership of core Sales Ops functions.
Salesforce power user with deep experience managing CRM data, territory assignments, and opportunity hygiene; proficiency with BI reporting tools and GTM platforms (Gong, Nooks, or equivalent) strongly preferred.
Strong analytical skills — comfortable building reports, working with large datasets, and translating complex data into concise executive-level narratives.
Exceptional communicator who can influence Sales leadership, navigate ambiguity, and drive cross-functional alignment with minimal oversight.
Proven ability to manage competing priorities in a fast-moving, high-growth environment; a self-starter who takes initiative and executes with precision and follow-through.

Nice To Haves

Experience at a high-growth, venture-backed company (Series B through growth stage) where you helped build foundational Sales Ops processes during a period of rapid scaling
Experience working alongside or within a Revenue Operations function that was actively building its GTM systems and data infrastructure
Exposure to developer-tools or AI-native companies where the product, buyer persona, and sales motion differ from traditional enterprise software

Responsibilities

Own the weekly forecast call rhythm and QBR process; partner with Sales leadership to track pipeline health, surface risks, and drive business predictability.
Own GTM reporting and analytics — build, maintain, and continuously improve dashboards and reports in Salesforce and a BI tool of record; translate pipeline health, rep performance, and revenue trends into concise, executive-ready insights.
Manage Salesforce data integrity, opportunity hygiene, and territory and account assignments in alignment with the company’s segmentation strategy and rules of engagement.
Continuous optimization of the GTM tech stack — including Salesforce, Gong, Nooks, Amplemarket, and LinkedIn Sales Navigator — driving adoption, identifying gaps, and eliminating inefficiencies.
Leverage AI tools — including Claude — to accelerate analysis, automate routine workflows, and surface insights faster; bring an AI-native mindset to every aspect of the role.
Design, document, and roll out scalable sales processes and policies, ensuring consistent execution across the sales organization.
Serve as the Sales Ops point of contact for cross-functional GTM partners in Marketing, Finance, and Product aligning on initiatives that improve field productivity and revenue performance.