Sales Operations Leader - WWPS Shared Services, WWPS Field Sales Operations

Amazon • Arlington, VA

21h • Onsite

About The Position

Amazon Web Services (AWS) is seeking an experienced leader for a new, high-profile position within its rapidly growing Public Sector Shared Services team. This role will serve as a strategic partner to the Director of Shared Services, providing analytical leadership and operational excellence across centralized support functions for WWPS sales teams. The ideal candidate is a hands-on, motivated self-starter passionate about using data to measure business areas, influence decision-making, and drive improvements in reporting tools, methods, and processes. This position requires a strategic thinker who can translate complex data into actionable insights, build scalable processes to support growth, and operate effectively in ambiguous environments. The role involves both strategic initiatives and day-to-day execution, requiring the ability to work directly with data models and possess excellent problem-solving, communication, and customer-relationship skills. Collaboration with various internal leadership teams, including Data Warehouse/Business Intelligence, Business Development, Finance, Marketing, Recruiting, and Compensation, will be crucial.

Requirements

• Bachelor's degree or equivalent
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• 10+ years of Microsoft Excel experience
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• Experience presenting to senior leadership

Nice To Haves

• 7+ years of public sector business, public sector policy, government relations, or related fields experience
• Knowledge of software development practices and data center/infrastructure/networking technologies

Responsibilities

• Partner with Shared Services leadership to develop long-term operational strategies that align with WWPS business objectives.
• Serve as a thought partner to leadership on organizational design, resource allocation, and capability development.
• Working with the local sales teams, lead the annual Goals, budgeting and ongoing forecasting processes.
• Design, develop, and maintain forecasting models, metrics, dashboards, and analytic reports to drive business decisions across the Public Sector Business.
• Lead routine and ad-hoc reporting to AWS senior management on Business Development initiatives, customer segment performance, and goal attainment, ensuring reports deliver actionable insights while minimizing report burden.
• Lead the modeling and development of recommendations for segment sizing, global allocations, and alignments.
• Maintain thorough knowledge of existing and emerging 3rd party data sources as needed for Analytics.
• Drive cross-functional collaboration with Data/BI, Finance, HR, and other corporate teams to influence enterprise-wide systems and processes.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree