Sales Operations Coordinator

ALS Global•Torrance, CA
•Onsite

About The Position

The Sales Operations Coordinator supports the USA Beauty & Personal Care commercial team by managing inbound client inquiries, coordinating quotation workflows, maintaining accurate CRM and pipeline data, and supporting post-quote activities such as purchase orders, invoicing, scheduling, and shipment coordination. This role serves as a key link between sales, clients, operations, laboratory teams, clinic operations, and finance to help keep opportunities moving efficiently and deliver a high-quality client experience. It also contributes to process improvements, reporting, and operational tracking that support team effectiveness and commercial growth.

Requirements

  • Highly organized.
  • Proactive.
  • Customer-focused.
  • Experience in sales support, customer service, business operations, or administrative coordination.
  • Strong communication skills.
  • Advanced Excel capability.
  • CRM experience (Salesforce preferred).
  • Ability to manage multiple priorities.
  • Ability to work effectively across cross-functional and global teams.
  • Must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

Nice To Haves

  • Experience in life sciences, CRO, testing, or beauty and personal care.

Responsibilities

  • Manage inbound client inquiries.
  • Coordinate quotation workflows.
  • Maintain accurate CRM and pipeline data.
  • Support post-quote activities including purchase orders, invoicing, scheduling, and shipment coordination.
  • Serve as a key link between sales, clients, operations, laboratory teams, clinic operations, and finance.
  • Contribute to process improvements, reporting, and operational tracking.

Benefits

  • Support to develop new skills and reach full potential.
  • Investment in people with programs and opportunities to build a diverse career.
  • Safe, flexible, and rewarding career.
  • Positive impact on people, the planet, and communities.
  • Fostering an inclusive work environment.
  • Reasonable adjustments to support candidates throughout the recruitment process are available upon request.
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